Summary
Overview
Work History
Education
Skills
Work Integrated Learning
Skill Summary
Timeline
Generic

AMANDEEP SINGH

Edmonton

Summary

Personable and solutions-focused, with ability to foster positive client relationships and resolve issues efficiently. Knowledge of customer support best practices and technical troubleshooting skills enable seamless problem-solving. Committed to delivering high-quality assistance to enhance customer satisfaction and drive team success.

Overview

11
11
years of professional experience

Work History

Day Support Lead

Walmart Retail Company
08.2022 - 10.2024
  • Worked with Renovation Project of Walmart as Overnight Manager for 7 months
  • Verifying that store is fully alarmed to keep our associate safe
  • Checking email daily and delegating work to my team
  • Review front end schedule to ensure coverage and breaks have been assigned
  • Touchbase with all teams like attendance or sick call management and review daily planner completion
  • Review store metrics and reports
  • Delegate notes or expectation from store
  • Assign Associates to zone key areas of the store
  • Validate completion of Cap and section work process
  • Validate with Unloading Department Manager that pallets pulled to salesfloor and backroom and truck have been finalized
  • Provide feedback and any necessary training to associates
  • Business review with Store Manager and ASM
  • Open and lock Store Entrance

Dairy Frozen Department Manager

Walmart Retail Company
07.2021 - 07.2022
  • Making sure that department was well stocked
  • Cleaning and rotation of the product are done according to date
  • Ordering the product to make sure that we had enough for customers
  • Dealt with the customers complaints and helped them to find the product they could not find
  • Delegating and following up on the tasks I assigned to my associates
  • Disciplining associates for work that was incomplete or not to our company’s standard
  • Rewarding and appreciating my associates for outstanding work they did
  • To do the rotation of the products to save them from being expired
  • Zone the products to the front so that easy for the customers to find the products
  • Temperature check twice a day to make that proper temperature is maintained
  • Maintaining modular labels
  • Ensuring the merchandise was properly signed and priced
  • Maintaining features

Assistant Professor

Dev Raj Group’s Technical Campus
07.2018 - 07.2019
  • Maintain records to monitor student’s progress, achievement, and attendance
  • Establish the schedule and prepare the study matter and course outlines
  • Cover the course contents through various illustrations, seminars, and assignments
  • Educate students about the practicality of their subjects and handle laboratory sessions
  • Help students in schedule preparation, pre-planning, resource forecasting for projects and guide and monitor each student or group of students related to the projects
  • Involvement in the conduct of Examination
  • Upload of records and awards of the student on the university portal

Research Work

01.2017 - 08.2017
  • Comparative Evaluation of Hot Corrosion Behaviour of Different NiCr-Cr3C2 Coatings on T22 Steel

Industrial Training

Standard Corporation India Ltd.
01.2014 - 06.2014
  • Did the quality testing of the manufactured products
  • Assembled gearboxes of the tractors
  • Did the load testing for the engine

Education

Administrative Professional Certificate -

Norquest College
Edmonton, AB
04.2021

Project Management Certificate -

MacEwan University
Edmonton, AB
08.2020

Master of Technology -

Punjabi University
08.2017

Bachelor of Technology -

Punjab Technical University
08.2014

Skills

  • Quality work
  • Time management
  • Public speaking
  • Lecturing
  • Adaptability
  • Flexibility
  • Learning new technologies
  • Learning new languages
  • Interest in art

Work Integrated Learning

  • Standard Corporation India Ltd., Barnala, India, Industrial Training, 01/01/14, 06/30/14, Did the quality testing of the manufactured products., Assembled gearboxes of the tractors., Did the load testing for the engine.
  • Research Work, Comparative Evaluation of Hot Corrosion Behaviour of Different NiCr-Cr3C2 Coatings on T22 Steel, 01/01/17, 08/31/17

Skill Summary

  • Perform quality work and complete it on time.
  • Fluent in English, Punjabi, and Hindi.
  • Confident in giving public speeches and delivering lectures.
  • Always reach the workplace on time and effectively perform the tasks provided by the management.
  • Fond of learning new things, like new technology, languages, art, etc.
  • Adjust myself according to the situation due to flexibility in nature.
  • Living in different areas and working with different people for the last 8 years.

Timeline

Day Support Lead

Walmart Retail Company
08.2022 - 10.2024

Dairy Frozen Department Manager

Walmart Retail Company
07.2021 - 07.2022

Assistant Professor

Dev Raj Group’s Technical Campus
07.2018 - 07.2019

Research Work

01.2017 - 08.2017

Industrial Training

Standard Corporation India Ltd.
01.2014 - 06.2014

Project Management Certificate -

MacEwan University

Master of Technology -

Punjabi University

Bachelor of Technology -

Punjab Technical University

Administrative Professional Certificate -

Norquest College

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AMANDEEP SINGH