A dedicated and result-driven professional with robust experience in leadership positions within healthcare environments. Recognized for exemplary work ethic, leadership prowess, and the capacity to significantly improve team efficiency through strategic planning and effective management. Expert in overseeing large teams, ensuring adherence to health and safety standards, and streamlining service delivery with a focus on operational excellence.
Overview
15
15
years of professional experience
Work History
Logistical Services Supervisor
The Ottawa Hospital General Campus
07.2021 - Current
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Managed a team of 8-15 Transport Workers per shift.
Utilized Epic software to monitor jobs in the system by ensuring patients arrive at their scheduled appointments on time.
Attended and managed multiple hospital codes like CODE RACE and CODE BLUE.
Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Managed the distribution and supply of specialty beds and ensure accuracy while logging the data into specialty bed request log.
Managed the logging and distributions of equipments like the cadd pump, vacc pump and breast pumps.
Environmental Services Supervisor
The Ottawa Hospital General Campus
07.2020 - Current
Assisted in recruitment efforts including interviewing potential candidates as well as participating in job fairs showcasing company culture.
Reduced costs by negotiating contracts with vendors for supplies, equipment, and services.
Fostered a positive work environment by addressing employee concerns and providing opportunities for professional development.
Streamlined workflow processes for increased efficiency in managing daily cleaning operations across multiple facilities.
Lead a dedicated team of over 25 staff per shift, maintaining strict standards of cleanliness and compliance with health and safety protocols across the hospital.
Strategize staff schedules and task assignments to optimize productivity and ensure comprehensive service coverage.
Possess in-depth knowledge of hazardous materials in the handling of spills and contamination, with training on related equipment and self-contained breathing apparatus, ensuring the safety and preparedness of the team in emergency situations.
Restaurant Manager
Burger King
04.2009 - 01.2019
Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
Education
Diploma - Electrical And Computer Engineering
Algonquin College
Ottawa, ON
07.2009
Skills
Leadership & Team Supervision
Healthcare Logistics Management
Inventory Control & Distribution
Compliance with Health & Safety Standards
Proficiency in Computer Applications: PRAM, Electronic Staffing & Scheduling, Oracle, SharePoint, MS Office, and E-Mail Communications
Expertise in Handling Hazardous Materials and Related Safety Equipment
Staff Training & Development
Timeline
Logistical Services Supervisor
The Ottawa Hospital General Campus
07.2021 - Current
Environmental Services Supervisor
The Ottawa Hospital General Campus
07.2020 - Current
Restaurant Manager
Burger King
04.2009 - 01.2019
Diploma - Electrical And Computer Engineering
Algonquin College
Similar Profiles
Mackenzie Richards RNMackenzie Richards RN
Registered Nurse, Medical-Surgical Unit at The Ottawa Hospital General Campus - 7WRegistered Nurse, Medical-Surgical Unit at The Ottawa Hospital General Campus - 7W
Consolidation Student With Marc-Andre Perron at The Ottawa Hospital General Campus - 5NE/NWConsolidation Student With Marc-Andre Perron at The Ottawa Hospital General Campus - 5NE/NW