Vikas Dhayal
London,Ontario
Summary
Logical data analyst skilled in requirement analysis, software development and database management. Self-directed and proactive professional with several years of vast experience collecting, cleaning and interpreting data sets. Natural problem-solver possessing strong cross-functional understanding of information technology and business processes.
Overview
7
7
years of professional experience
Work History
Patient Transfer Associate
E1 Health
London, ON
03.2023 - Current
- Ensured compliance with company safety regulations at all times while on the job.
- Built relationships with customers by providing friendly customer service.
- Provided administrative support including preparing reports, letters, memos.
- Maintained a safe work environment by adhering to all safety protocols.
- Helping patient reach the destination.
- Maintaining patient records and giving them to the responsible nurse.
- Making sure that patients gets best customer service while they are travelling with us.
- Proper cleaning of vehicle and stretcher before putting the patient in.
- Making sure everything is sanitized.
- After every transfer changing the bedding and pillow cases to maintain the hygiene.
Data Analyst
Lalamove Inc.
Gurugram, India
05.2019 - 12.2022
- Built visualizations that enabled users to quickly interpret results from complex analyses.
- Leveraged SQL queries to extract, transform and load data into databases.
- Utilized advanced analytics tools such as SAS, SPSS, Excel PowerPivot, to manipulate large volumes of structured and unstructured data sets.
- Analyzed large datasets to identify trends, patterns and correlations for business insights.
- Developed dashboards with Tableau to monitor key performance indicators.
- Provided data-driven solutions to support decision making.
- Optimized existing database structures for better performance on analytics tasks.
- Collected, tracked and reviewed data to evaluate business and market trends.
- Assisted with efforts to track, evaluate and report on impact of programs using multiple data sources.
- Generated reports and obtained data to develop analytics on key performance and operational metrics.
- Utilized predictive modeling to increase and optimize customer experiences, revenue generation, ad targeting, and other business outcomes.
- Created data visualizations and reports for management, showcasing findings and recommendations.
- Analyzed large datasets to address strategic and operational business questions.
- Assessed the effectiveness and accuracy of new data sources and data gathering techniques.
Junior Data Analyst
Workpro Advisory LLP
Gurugram, India
04.2017 - 03.2019
- Assisted senior data analyst in creating reports on the performance of various departments.
- Collaborated with stakeholders to develop business intelligence solutions that met their needs.
- Created automated scripts to streamline data collection process.
- Cleaned, organized and transformed raw data into meaningful information for reporting purposes.
- Analyzed customer behavior trends based on past purchases or online activities using segmentation techniques.
- Provided technical support to users of analytical tools such as Excel, Tableau, Power BI, SAS.
- Created or reviewed technical design documentation to drive accuracy of reporting solutions.
- Analyzed and tracked data to prepare forecasts and identify trends.
Education
Post Graduate Diploma - Internet Programming And Database Management
Conestoga College
Kitchener, ON08-2023
Post Graduate Diploma - Data Analysis
Durham College
Oshawa, ON08-2022
Bachelor of Science - Computer Science
Swami Vivekanand University
Madhya Pradesh, India03-2017
Skills
- Gap analysis
- A/B Testing
- Database Maintenance
- Business Needs Analysis
- Data Validation
- Structured query language (SQL)
- Software Development Life Cycle (SDLC)
- Data Analysis
- SAS programming
- Tableau
- Python Programming
- Data Visualization and Presentations
- NoSQL Databases
- Data Mining
- HTML
- CSS
- BOOTSTRAP
- Database Administration
- Writing queries
- jQuery
- Big data technologies
- Database Design
- Database analysis
Accomplishments
- College honor for scoring 3.95 GPA.
References
References available upon request.
Timeline
Patient Transfer Associate
E1 Health
03.2023 - Current
Data Analyst
Lalamove Inc.
05.2019 - 12.2022
Junior Data Analyst
Workpro Advisory LLP
04.2017 - 03.2019
Post Graduate Diploma - Internet Programming And Database Management
Conestoga College
Post Graduate Diploma - Data Analysis
Durham College
Bachelor of Science - Computer Science
Swami Vivekanand University
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