Vikas Dhayal
london,Ontario
Summary
Detail-oriented Business Analyst recognized for exceptional productivity and timely task execution. Specialized in data analysis, process improvement, and project management, with a proven ability to apply critical thinking and problem-solving skills to drive impactful solutions. Adept at fostering clear communication to enhance teamwork and project outcomes. Aiming to leverage analytical expertise in dynamic business environments to support strategic goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Transfer Attendant
E1 Health
London, Ontario
03.2023 - Current
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Obtained signatures needed to complete and process paperwork.
- Disinfected or sterilized equipment or supplies using germicides or sterilizing equipment.
- Carried messages or documents between departments.
- Cleaned and maintained all equipment used for patient transfers after each shift.
- Prepared patient chart for admission and compiled appropriate paperwork.
- Lifted patients to move off beds, examination tables or stretchers.
- Assisted with ambulating patients using walkers or canes when necessary.
- Ensured that the transfer equipment was in proper working condition before use.
- Changed soiled bed linens, drapes and cubicle curtains.
- Performed routine maintenance checks on wheelchairs, stretchers and other transfer equipment as needed.
- Communicated effectively with nurses, doctors and other healthcare staff members regarding patient's condition.
CAP 3 Associate
Walmart
London, Ontario
05.2022 - 12.2022
- Managed vendor relationships related to system maintenance activities.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
- Stamped price tags on merchandise, referring to official price lists.
- Increased efficiency through carefully planned workflow.
- Assisted in the development of new products and services.
- Provided training and mentoring for junior staff members on CAP systems.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
Business Analyst
Lalamove Inc.
Gurugram, Haryana
08.2019 - 12.2021
- Interpreted, evaluated, and interrelated research data and developed integrated business analyses and projections for incorporation into strategic decision-making.
- Identified or monitored current and potential customers using business intelligence tools.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Maintained or updated business intelligence tools, databases or dashboards.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Evaluated business processes for improvement opportunities through automation or streamlining.
- Created, analyzed, and validated detailed functional specifications.
- Generated standard or custom reports summarizing business, financial or economic data.
- Managed requirements traceability information and tracked requirements status throughout the project.
- Identified gaps between current state and desired future state operations.
- Maintained library of model documents, templates or other reusable knowledge assets.
- Created or reviewed technical design documentation to drive accuracy of reporting solutions.
- Worked closely with clients, technicians, and managerial staff to provide operational support and project updates.
- Analyzed and tracked data to prepare forecasts and identify trends.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Analyzed competitive market strategies through related product, market or share trends.
- Provided technical support for existing reports, dashboards or other tools.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
Junior Business Analyst
Oravel stays pvt. ltd.
Gurugram, Haryana
01.2018 - 06.2019
- Contributed ideas towards improving existing processes to optimize efficiency.
- Assisted in preparing training materials for users of new or upgraded applications or systems.
- Collected, tracked and evaluated current business and market trend data.
- Conducted detailed business analysis, outlining problems, opportunities, and solutions for a business.
- Undertook comprehensive project management duties, ensuring timely delivery of project objectives.
- Maintained or updated business intelligence tools, databases or dashboards.
- Documented detailed functional designs that are compliant with corporate standards, policies and procedures.
- Managed requirements traceability information and tracked requirements status throughout the project.
- Presented findings on technical issues to senior management team members.
- Conducted insightful, ad hoc analyses to investigate ongoing or one-time operational issues.
- Assessed potential risks, identified risk mitigation strategies, and implemented risk control measures.
Education
Post Graduate Diploma - Reporting System And Database Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, None09-2023
Post Graduate Diploma - Data Analytics
Durham College
Oshawa, None09-2022
Bachelor of Science - Bachelors in Computer Science
Swami Vivekanand University
India05-2018
High Shool - Science
Gurugram Public School
India04-2014
Skills
- Predictive modeling
- Gap analysis
- Cost-benefit analysis
- Business process improvement
- Decision-making
- Workflow Analysis
- Pivot tables
- Data analysis
- Web-based reporting tools
- Multitasking and organization
- Systems analysis
- IIBA methodologies
- KPI tracking
- Market research
- Database management
- Competitive analysis
- Operations analysis
- Data mining
- Data visualization
- Agile methodologies
- Data mapping
- Microsoft Excel mastery
- Business process modeling
- Problem-solving
- HTML and CSS
- Strategic thinking
- Tableau expertise
- BI tools expertise
- SQL proficiency
- Analytical tool implementation
Affiliations
- Active in sports.
- Always taking part in all activities performed.
Certification
- Completed Capstone Project in Data Analytics for Business Decision Making and achieved position on College Honor Roll in each term.
- Knowledge of Data Analytics tools like Tableau, Python, Power BI, R, Java, NoSQL and SQL ISSP SEA Candidate Certified Data analyst Candidate Certified PowerBI developer candidate.
- Completed Capstone project which includes developing, testing and implementing security on a website. Software testing on different different cases.
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Timeline
Patient Transfer Attendant
E1 Health
03.2023 - Current
CAP 3 Associate
Walmart
05.2022 - 12.2022
Business Analyst
Lalamove Inc.
08.2019 - 12.2021
Junior Business Analyst
Oravel stays pvt. ltd.
01.2018 - 06.2019
Post Graduate Diploma - Reporting System And Database Management
Conestoga College Institute of Technology And Advanced Learning
Post Graduate Diploma - Data Analytics
Durham College
Bachelor of Science - Bachelors in Computer Science
Swami Vivekanand University
High Shool - Science
Gurugram Public School
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