Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic
VIJENDER REDDY VELURI

VIJENDER REDDY VELURI

Summary

Experienced and reliable leader with 7+ years in food retail, logistics, and customer service. Known for driving teams to meet and exceed goals, maintaining high standards of food safety, and delivering excellent guest experiences. Skilled in shift management, inventory control, and staff training. Ready to bring strong operational skills and a hands-on leadership style to a fast-paced supervisory role.

Overview

8
8
years of professional experience

Work History

Dispatch Coordinator

Stock Transportation
05.2023 - 07.2024
  • Directed routing for 100+ vehicles using GPS and Oracle data to ensure complete coverage.
  • Created dashboards in Excel to track driver performance and improve punctuality.
  • Implemented scheduling changes that reduced delays and cut operational costs.

Shift Lead

Quick Service Restaurant
10.2021 - 01.2023
  • Supervised front-line staff to maintain smooth shift operations and excellent service.
  • Trained team members on hygiene, order accuracy, and customer interaction standards.
  • Managed cash reconciliation, inventory checks, and shift closing procedures.

Store Manager

Reliance Fresh
08.2019 - 01.2021
  • Oversaw store operations and a team of 15+ employees, improving sales by 12%.
  • Ensured 100% compliance with food safety and hygiene audits.
  • Scheduled shifts, coordinated with vendors, and led promotional campaigns.

Operations Executive

Fareportal
10.2017 - 08.2019
  • Improved vendor communication and booking processes, increasing efficiency by 15%.
  • Analyzed customer feedback and sales data to boost satisfaction by 20%.
  • Prepared reports to support marketing and product decisions.

Technical Support Specialist

Tech Mahindra
05.2016 - 03.2017
  • Provided technical support and identified upgrade opportunities, achieving top cross-sell rank.
  • Created knowledge bases from support data to reduce repeat issues and improve SOPs.

Education

Master of Science - Project Management

Northeastern University
Toronto, ON
12.2022

Skills

  • Leadership & Operations
  • Shift Scheduling
  • Team Supervision
  • Food Safety Compliance
  • Customer Service
  • POS Systems
  • CRM Tools (Salesforce, Oracle)

Languages

English
Full Professional

Accomplishments

  • Directed daily operations for 15+ staff at Reliance Fresh, improving sales by 12% year-over-year.
  • Managed inventory and cash handling in fast-paced food service environments with zero discrepancies.

Timeline

Dispatch Coordinator

Stock Transportation
05.2023 - 07.2024

Shift Lead

Quick Service Restaurant
10.2021 - 01.2023

Store Manager

Reliance Fresh
08.2019 - 01.2021

Operations Executive

Fareportal
10.2017 - 08.2019

Technical Support Specialist

Tech Mahindra
05.2016 - 03.2017

Master of Science - Project Management

Northeastern University

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VIJENDER REDDY VELURI