RAMANDEEP KAUR
Edmonton,Canada
Summary
Professional driver with strong commitment to ensuring safe and reliable transportation for students. Skilled in route planning, vehicle maintenance, and adherence to safety protocols. Known for effective communication, teamwork, and flexibility in adapting to changing schedules. Dependable and focused on delivering consistent results while fostering positive and secure environment for passengers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
School Bus Driver
Stock Transportation
09.2024 - Current
- Ensuring the safe and timely transportation of students to and from school and other educational activities.
- Conducting pre-trip and post-trip inspections of the bus to ensure safety and proper maintenance.
- Maintaining order and discipline on the bus to ensure a safe environment for all passengers.
- Adhering to all traffic laws and school policies while operating the bus.
- Communicating effectively with students, parents, and school staff regarding schedules, delays, and any issues that arise.
- Assisting students with special needs in boarding and exiting the bus.
- Keeping accurate records of routes, schedules, and maintenance activities.
L1 Associate
Amazon
10.2023 - 08.2024
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Store Manager
Subway
10.2022 - 09.2023
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Office Administrative Assistant
Talent Target Group
12.2019 - 09.2022
- Streamlined office processes by implementing efficient filing and organizational systems.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
Customer Service Representative
The Home Depot Inc
08.2017 - 11.2019
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Office Administration - Health Services Program
Sheridan College Davis Campus
Brampton, ON06.2019
Skills
- Effective communication skills
- Safety-focused
- Data Entry
- Record and File Management
- Computer Skills
- Customer Interaction
- Attention to Detail
- Dependable and reliable
Certification
- First Aid Certificate
- Food Handling Certificate
License
Class 2 with QS Endorsement
Class 4
Timeline
School Bus Driver
Stock Transportation
09.2024 - Current
L1 Associate
Amazon
10.2023 - 08.2024
Store Manager
Subway
10.2022 - 09.2023
Office Administrative Assistant
Talent Target Group
12.2019 - 09.2022
Customer Service Representative
The Home Depot Inc
08.2017 - 11.2019
Office Administration - Health Services Program
Sheridan College Davis Campus
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