1 Year of IT Experience in Maintenance, Troubleshooting, Support Analysis on both UNIX
Windows Environments.
Wrote complex SQL queries using Joins, Group functions, pseudo columns, Analytical functions,
subqueries and to retrieve data from the database.
Created Tables, Views, Materialized view, packages ,Synonyms, joins, SQL*Loader.
Expertise in PL/SQL cursors, and Exception Handling.
1.5 Years of experience creating budgets, assessing risks, and placing project bids.
planned and developed a project's entire timeline.
Have finished project management capstone project, where my responsibility was to audit a project and ensure that it adhered to every PIMBOK process area.
Overview
3
3
years of professional experience
Work History
Warehouse Associate
Bolt Technology
03.2023 - Current
Technical Support Engineer
Pagonxt
06.2022 - 01.2023
Identifying the primary cause of errors and offering solutions to the problems we encounter every day in Rowan. Make sure you adhere to all support service level agreements.
Performed critical incident calls, worked on application support, and understood and troubleshooted complicated application environment customer concerns.
Oversee incident management bridge conversations between management, on-call support application teams, and support teams.
Broad understanding of Job Information Language (JIL) and the ability to make recommendations in accordance with CA best practices and internal standards.
Keeping up with job scheduling database for an automated scheduling system that supports batch jobs and schedules application execution.
Outstanding interpersonal, communication, problem-solving, analytical, and interpersonal abilities, with the capacity to engage with people at all levels.
Excellent leadership, organizational, and managerial abilities to collaborate in team.
Project Coordinator
SS & Co Construction
01.2021 - 06.2022
Create a project quote and obtain government contracts for the business.
Kept projects on schedule by managing deadlines and adjusting workflows.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Education
Post Graduate Certificate - Information Systems Business Analysis
George Brown College
Toronto, ON
12.2024
Post Graduate Certificate - Project Management
Humber College
Toronto, ON
08.2023
Bachelor of Engineering - Marine Engineering
AMET University
Chennai, India
Skills
Project Scheduling
Budgeting and forecasting
Risk Management
Scope Management
Project estimation and bidding
Technical Troubleshooting
Application support
Hardware Configuration
Problem-Solving
Testing and debugging
SQL integration
Back-end frameworks
Additional Information
completed the Java-based certified Selenium automation testing course in Chennai, India.
Timeline
Warehouse Associate
Bolt Technology
03.2023 - Current
Technical Support Engineer
Pagonxt
06.2022 - 01.2023
Project Coordinator
SS & Co Construction
01.2021 - 06.2022
Post Graduate Certificate - Information Systems Business Analysis