Vijay Koitiya
London,Ontario
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
4
4
years of professional experience
Work History
Cashier / Baker / Cook / Order Preparation
Istanbul Steak House & Kebab
01.2024 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Maintained good relations by giving exceptional customer service which
resulted in a 20% increase in the retention ratio.
Cook / Order Preparer / Cashier
Domino's
06.2021 - 03.2022
- Take all customer orders with precision and speed
- Assist customers warmly and professionally, and provide info on the menu and delivery procedure
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Advantage and offer more menu items as a way of improving customer experience
- Communicate frequently with customers about the order status, assuring them of a hustle-free and agreeable delivery
- Prepared meals efficiently under time constraints for timely service during peak hours.
Cashier and Assistant
Reliance Mart
07.2020 - 01.2021
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Resolve customer complaints, guide them and provide relevant information
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
Education
Graduate Certificate - Research And Evaluation
Fanshawe College
London08.2024
Bachelor of Science - Chemistry
Gujarat University
Ahmedabad, Gujarat.04.2022
Skills
- Communication Skills
- Team Work
- Customer Relations
- Order Taking
- Honest and Dependable
- Adaptive
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Money Handling
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Cashier / Baker / Cook / Order Preparation
Istanbul Steak House & Kebab
01.2024 - 05.2024
Cook / Order Preparer / Cashier
Domino's
06.2021 - 03.2022
Cashier and Assistant
Reliance Mart
07.2020 - 01.2021
Graduate Certificate - Research And Evaluation
Fanshawe College
Bachelor of Science - Chemistry
Gujarat University
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