A part-time job in the service sector. Confident enough to provide satisfactory and efficient customer service. Besides, duties and responsibilities can be successfully delivered even if it is multitasking.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess/Server
Chucks roadhouse bar and grill
09.2022 - Current
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Took reservations and to-go orders by phone.
Server/ Runner
Cineplex VIP
08.2022 - Current
Maintained speed of service for food orders while minimizing errors and complaints.
Delivered correct food items to seats according to order documentation.
Organized and replenished supplies at food stations to optimize team performance.
Food Runner/Expeditor
Pipers Arm Pub
03.2022 - 09.2022
Takeout and online delivery food packing.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Bussed and reset tables to keep dining room and work areas clean.
Education
PG Diploma - Applied Energy Management
Conestoga College
Kitchener, ON
05.2022
Bachelor of Science - Chemical Engineering
TKM College of Engineering
Kerala, India
09.2020
Skills
Cool Under Pressure
Food and Beverage Service
Conflict and Complaint Resolution
Efficient and Detail-Oriented
Customer Service and Rapport
Transactions and Cash Handling
Certification
SmartServe certification
Timeline
Hostess/Server
Chucks roadhouse bar and grill
09.2022 - Current
Server/ Runner
Cineplex VIP
08.2022 - Current
Food Runner/Expeditor
Pipers Arm Pub
03.2022 - 09.2022
PG Diploma - Applied Energy Management
Conestoga College
Bachelor of Science - Chemical Engineering
TKM College of Engineering
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