Overview
Work History
Education
Affiliations
Skills and Interests
Timeline
Generic

VIDISHA SINGH

Ottawa,ON

Overview

8
8
years of professional experience

Work History

Client Care Coordinator

CBI Home Health
06.2022 - Current
  • Optimized organizational processes by effectively managing field staff schedules and filling patient visits.
  • Supported excellent care provision for nearly 200 patients via planning, interpretation and matching of schedules while complying with PHI Laws.
  • Assisted in resolving discrepancies and conflicts between staff and client rosters, schedules and billing.
  • Provided information and referrals to clients, community partners, subcontractors and funders.
  • Coordinated with funders regarding client care and safety plans.
  • Placed outbound calls to patients to set up file records as well as responded to client calls and emails to answer questions regarding scheduling and careplans.
  • Interacted with team members across departments to research and resolve client issues.

Patient Care and Operations Support Assistant

Aditya Neuro and Spine Speciality Hospital and Trauma Centre
12.2021 - 04.2022
  • Performed and assisted with comprehensive health screening for patients.
  • Assisted with patient file management and data and record collection, and maintenance of hospital database.
  • Interacted with patients to assess mental health problems, and provide wellness support.

Pharmacy Assistant

Greenboro Pharmacy
05.2021 - 07.2021
  • Assisted with filling out prescriptions, packaging, filling out blister packs and ordering medications.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Supported operations with filing, copying and faxing.
  • Verified order information against computer database.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Updated computer system with current customer, payment and inventory information.

Vice President- Internal

Carleton Neuroscience Society
09.2019 - 04.2020
  • Contacted and coordinated with Faculty of Neuroscience and Department of Science to arrange and facilitate meetings for members.
  • Recruited and trained volunteers for events and scheduled room booking and food/refreshment orders, and kept track of meeting attendees.
  • Coordinated and initiated student wellness meetings and assigned mentors for distressed students.

Intern

The Earth Saviours Foundation
11.2015 - 08.2018
  • Completed voluntary internship of 200 hours at the Foundation.
  • Monitored health and wellness of elderly people and people with disabilities.
  • Providing care for, and looking after elderly and differently abled people at the centre of The Earth Saviours Foundation.
  • Planned and coordinated special events and fundraising activities by working with staff and volunteers.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.

Education

Bachelor of Science - Neuroscience And Mental Health

Carleton University
Ottawa, ON
04.2022

High School Diploma -

Springdales School
Delhi
04.2018

Affiliations

  • CHAIM (Canadian Health Adaptations, Innovations, & Mobilization) Research Centre
  • ASC (Aspiring Scientists Coalition)
  • Carleton Neuroscience Society
  • Wistem (Women in STEM) Community of Ottawa
  • Stigma Ends at CU
  • Scicomm (Science Communication) Group
  • Plant A Tree Co.
  • World Animal Protection Canada
  • WWF (World Wide Fund for Nature ) India

Skills and Interests

Skills: Strategic Planning | Conflict Resolution| Relationship Building | Data Collection | Empathy and Positive Attitude| Interpersonal Skills |  Maintaining Client Relationships | Managing Partnerships and Affiliations | Project Management and Organization |Customer Service | Scheduling|  Dependable and Responsible | Ability to Motivate Others

Interests:  | Mental Health | Public Health | Reading | Music | Hiking | Animal and Environment Conservation



Timeline

Client Care Coordinator

CBI Home Health
06.2022 - Current

Patient Care and Operations Support Assistant

Aditya Neuro and Spine Speciality Hospital and Trauma Centre
12.2021 - 04.2022

Pharmacy Assistant

Greenboro Pharmacy
05.2021 - 07.2021

Vice President- Internal

Carleton Neuroscience Society
09.2019 - 04.2020

Intern

The Earth Saviours Foundation
11.2015 - 08.2018

Bachelor of Science - Neuroscience And Mental Health

Carleton University

High School Diploma -

Springdales School

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VIDISHA SINGH