Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Vidhi Bhatt

London,Ontario

Summary

Reliable and top-notch sales professional with client forward mindset and outstanding customer service skills. Dedicated to welcoming customers and proposing effective solutions with an expertise in customer loyalty, hospitality and value management. knowledgeable about product merchandising, payment processing and excellent organizational strengths with superior work ethic.


Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Old Navy
02.2021 - 01.2023
  • Ensured accurate inventory counts for over 300 items by counting stock and timely identifying and reconciling any discrepancies.
  • Proactively assisted over 100 customers per shift by answering questions, providing merchandise expertise, processing orders, and handling payments.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Helped customers complete purchases, locate items, and join reward programs.

Warehouse Associate

Mastermind Toys
10.2019 - 12.2020
  • Maintained precise records, organized inventory, ensuring efficient warehouse operations.
  • Picked, packed, and shipped orders promptly to ensure timely customer delivery.
  • Conducted regular checks to ensure product quality, reducing errors and improving satisfaction.

Brand Ambassador Team Lead

Max Modelling And Talent Agency
04.2018 - 09.2018
  • Mentored new Brand Ambassadors to ensure consistent messaging and best practices were followed across the team.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
  • Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.

Education

Advanced Diploma - Software Engineering

Centennial College of Applied Arts And Technology
Scarborough, ON
03.2019

Skills

  • Client Service
  • Verbal Communication Skills
  • Product Knowledge
  • Sales Expertise and Sales Trends
  • Customer Assistance
  • Inventory Management
  • POS System Operation
  • Display Setup

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Affiliations

  • Amway Artistry

Timeline

Retail Sales Associate

Old Navy
02.2021 - 01.2023

Warehouse Associate

Mastermind Toys
10.2019 - 12.2020

Brand Ambassador Team Lead

Max Modelling And Talent Agency
04.2018 - 09.2018

Advanced Diploma - Software Engineering

Centennial College of Applied Arts And Technology
Vidhi Bhatt