Panya Sobhani
Toronto,ON
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
3
3
years of professional experience
Work History
Retail sales Associate
Adidas
05.2024 - Current
- Assist customers in selecting products, providing detailed information on features, benefits, and performance to drive sales.
- Assist in resolving customer complaints and issues professionally, aiming for quick and effective solutions.
- Participate in team meetings and training sessions to stay updated on new products, sales strategies, and company policies.
Retail Sales Associate
Maple Leafs Sports and Entertainment
09.2022 - Current
- Advised customers on current company products and services available, tailoring advice to suit customers' needs.
- Facilitated superior customer experiences by locating products efficiently, showcasing a commitment to exceptional customer service.
- Responded to customer complaints, diffusing tension and reporting feedback to supervisors for service delivery improvement.
Administrative Assistant Intern
Glowinsky Law
01.2024 - 04.2024
- Conducted data analysis and entry using Filevine and Primafact platforms, ensuring accuracy and completeness of legal documents and records.
- Provide comprehensive administrative support, including managing schedules, coordinating meetings, completed standard accident benefits (OCF) forms efficiently, demonstrating attention to detail and adherence to legal procedures and preparing documents to ensure smooth office operations.
- Assisted phone calls, emails, and correspondence, ensuring timely and professional communication with clients, vendors, and team members.
Education
Post Graduate Certificate - Human Resources Management
Humber College
01.2024
Post Graduate Certificate - Marketing Management
Seneca College
01.2023
Under Graduate Certificate - Business Management
Indian School of Management And Entrepreneuship
01.2021
Bachelors Degree - Bachelors of Commerce
Mumbai University
01.2021
Skills
- Coordinating Programme Activities
- Administrative Operations
- Labour Relations
- Customer Service
- Problem Solving
- Client Service
- Customer Relationship Management
- Task prioritization
Timeline
Retail sales Associate
Adidas
05.2024 - Current
Administrative Assistant Intern
Glowinsky Law
01.2024 - 04.2024
Retail Sales Associate
Maple Leafs Sports and Entertainment
09.2022 - Current
Post Graduate Certificate - Human Resources Management
Humber College
Post Graduate Certificate - Marketing Management
Seneca College
Under Graduate Certificate - Business Management
Indian School of Management And Entrepreneuship
Bachelors Degree - Bachelors of Commerce
Mumbai University
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