Panya Sobhani
Toronto,ON
Summary
Motivated and client-focused professional with experience in customer service, sales, and administrative support. Skilled in CRM tools, lead engagement, and communicating value-based solutions. Quick to adapt, results-driven, and confident in fast-paced, target-oriented environments.
Overview
3
3
years of professional experience
Work History
Retail sales Associate
Adidas
05.2024 - Current
- Engaged customers in consultative sales conversations, highlighting product features and aligning solutions with their needs.
- Drove product awareness and repeat engagement through value-based selling techniques.
- Maintained thorough product knowledge and contributed to team sales targets in a fast-paced environment.
- Supported promotional campaigns and product launches through in-store initiatives.
Retail Sales Associate
Maple Leafs Sports and Entertainment
09.2022 - Current
- Delivered exceptional customer experiences by tailoring recommendations based on individual client needs.
- Handled high volumes of customer queries and complaints with professionalism and solution-oriented communication.
- Collaborated with team members to meet sales targets and ensure store efficiency.
Administrative Assistant Intern
Glowinsky Law
01.2024 - 04.2024
- Utilized CRM platforms (Filevine, Primafact) to maintain client records and support operational workflows.
- Managed calendars, scheduled meetings, and prepared official documentation in a high-compliance environment.
- Communicated with clients and stakeholders professionally via email and phone, ensuring timely response and resolution.
- Demonstrated strong attention to detail and organizational skills while handling legal forms (OCF).
Education
Post Graduate Certificate - Human Resources Management
Humber College
01.2024
Post Graduate Certificate - Marketing Management
Seneca College
01.2023
Under Graduate Certificate - Business Management
Indian School of Management And Entrepreneuship
01.2021
Bachelors Degree - Bachelors of Commerce
Mumbai University
01.2021
Skills
- Coordinating Programme Activities
- Administrative Operations
- Labour Relations
- Customer Service
- Problem Solving
- Client Service
- Customer Relationship Management
- Task prioritization
Timeline
Retail sales Associate
Adidas
05.2024 - Current
Administrative Assistant Intern
Glowinsky Law
01.2024 - 04.2024
Retail Sales Associate
Maple Leafs Sports and Entertainment
09.2022 - Current
Post Graduate Certificate - Marketing Management
Seneca College
Under Graduate Certificate - Business Management
Indian School of Management And Entrepreneuship
Bachelors Degree - Bachelors of Commerce
Mumbai University
Post Graduate Certificate - Human Resources Management
Humber College