Vida Jamshidvan
Toronto,ON
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
6
6
years of professional experience
Work History
Sales Associate
Safir Cosmetics
02.2022 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Customer Service Cashier
S.Dilawri
03.2021 - 12.2021
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
Sales Coordinator
Sika
12.2017 - 11.2020
- Kept detailed records of sales and customer information in HK software, updating database regularly to maintain top-notch service.
- Improved productivity by increasing customer communication and responding to feedback.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Compiled client profiles and entered information into operating system.
Education
Bachelor of Science - Accounting
Payamenoor University
Skills
- Client Account Management
- Customer Needs Assessment
- Product Sales
- Order Processing
Timeline
Sales Associate
Safir Cosmetics
02.2022 - 09.2023
Customer Service Cashier
S.Dilawri
03.2021 - 12.2021
Sales Coordinator
Sika
12.2017 - 11.2020
Bachelor of Science - Accounting
Payamenoor University
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