Victoria (Tori) Perkins
Beamsville
Summary
Hard-working, person with exceptional “people” skills. Reliable, punctual and works well in a busy environment. Looks forward to greeting all customers in a friendly, welcoming manner. Team player offering a positive attitude and flexible schedule. Also works well independently.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Landscaping Assistant
Sunshade Landscaping
07.2023 - Current
- Maintained healthy lawns and gardens by performing regular mowing, trimming, and fertilization tasks.
- Completed planting, weeding, and removal of shrubs, bushes and flowers to enhance landscape.
- Transported heavy materials such as soil, mulch and decorative stone.
- Performed seasonal property maintenance including spring and fall clean-ups, leaf collection, and snow removal.
Membership Clerk
Costco Wholesale
05.2022 - Current
- Serve as a knowledgeable resource for potential members seeking information about memberships, credit cards, policies, and procedures related to setting up a membership.
- Ensured compliance with all privacy laws when handling sensitive member information such as personal contact details or financial transactions history.
- Assisted members with returns, refunds and price adjustments.
- Processed transactions accurately using POS systems with speed and attention to detail.
- Demonstrated conflict resolution and communication skills when handing escalating concerns.
- Maintained knowledge of warehouse policies and procedures to answer member questions and provide solutions.
- Smart Serve Certified - Trained in responsible alcohol service and compliance with provincial regulations.
Bakery Clerk
Sobeys Bakery
11.2017 - 05.2022
- Answers phone calls
- Assists all customers
- Takes down cake orders
- Packs all baked goods
- Decorates cakes, arranges and puts out sweets in display
- Cleans and closes bakery at night
Employment Help Centre
07.2017 - 11.2017
- Assisted answering phones
- Assisted in Hire Attire program
- Assisted in Community Gardens program
- Filing at Beamsville, Smithville & Grimsby offices; assisted in re-organizing file
- (Completed School Co-op which led into part-time position)
Baker’s Assistant
Bella’s on the Bench Cakery
12.2016 - 11.2017
- Make buttercream & royal icing; also work with fondant
- Make cake truffles, cookies & frost cakes
- Serve customers
- Clean & close bakery
- (Also completed School Co-op at this location which led to part-time position)
Team Member
Tim Horton’s
08.2014 - 12.2016
- Handle all Bake shifts
- Serve customers in storefront as well as drive-through
- Make and serve customers’ food
- Process cash, debit and credit card payments on electronic cash registers
- Resolve problems for customers to their satisfaction
- Was asked to consider Baker training
Vacci Hair Cutting Team
09.2015 - 01.2016
- Washed clients’ hair
- Applied colour to hair (with supervision)
- Prepared foils
- Folded & stocked towels; cleaned salon
- School Co-op
Kitchen, Maintenance & Hair Salon Assistant
Jah Jireh Retirement Residence
06.2012 - 07.2014
- Greeted Residents in welcoming manner as they arrived in Dining Room
- Washed & set tables
- Served Residents food & drink (coffee, tea, meals, snacks, etc.)
- Helped with clean-up of dishes & kitchen
- Painted doors & trim
- Helped with landscaping duties
- Washed and rolled Resident's hair
- Tended to Resident's nails & cleaned hair instruments
- Assisted Residents to appointments in Salon
- Kept Salon & storage room tidy
Education
High School Diploma -
Beamsville District Secondary School
Beamsville, ON06-2017
Skills
- Native English Speaker
- Friendly & helpful
- Committed
- Patient
- Excellent attention to detail
- Dedicated team player
- Honest & reliable
- Time management
Certification
Smart Serve & TEFL Certification
Timeline
Landscaping Assistant
Sunshade Landscaping
07.2023 - Current
Membership Clerk
Costco Wholesale
05.2022 - Current
Bakery Clerk
Sobeys Bakery
11.2017 - 05.2022
Employment Help Centre
07.2017 - 11.2017
Baker’s Assistant
Bella’s on the Bench Cakery
12.2016 - 11.2017
Vacci Hair Cutting Team
09.2015 - 01.2016
Team Member
Tim Horton’s
08.2014 - 12.2016
Kitchen, Maintenance & Hair Salon Assistant
Jah Jireh Retirement Residence
06.2012 - 07.2014
High School Diploma -
Beamsville District Secondary School
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