Victoria Valenzuela

• Greeting and seating clients
• Managed incoming calls directing inquiries to appropriate departments efficiently.
• Processed mail and packages, ensuring timely distribution within the office.
• Assisted with administrative tasks, including data entry and document preparation
• Scheduled and confirmed appointments
• Answered incoming calls, took messages and transferred calls to appropriate departments or personnel
• Processed payments and updated accounts to reflect balance changes
• Updated and recorded customer or client information to maintain accounts.

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• Assisted customers with product inquiries, and provided knowledgeable service.
• Utilized computer systems for tracking orders, printing labels, and preparing reports.
• Ensured compliance with postal regulations regarding hazardous materials handling.
• Inspected packages for damages or defects and recorded any issues found.
• Reported any lost or damaged items to supervisors immediately upon discovery.
• Participated in regular safety meetings and training sessions.

• Maintained clean and organized checkout area for optimal customer experience
• Collaborated with team members to streamline checkout procedures
• Trained new cashiers on company policies and procedures regularly.
• Greeted customers and answered any questions they had about the store's products and services.

• Assisted customers with product selection and provided knowledgeable recommendations.
• Managed inventory levels and ensured accurate stock replenishment on the sales floor.
• Collaborated with team members to create visually appealing merchandise displays.