Summary
Overview
Work History
Education
Skills
Certificationsandawards
Timeline
Generic

Victoria Quintana

Anaheim,CA

Summary

Motivated professional with experience in admissions coordination, client relations, and administrative support. Strong background in operations management, problem-solving, and organizational efficiency. Seeking a new opportunity in a dynamic industry where I can leverage my skills to grow professionally and contribute to a forward-thinking company.

Overview

2025
2025
years of professional experience
24
24
years of post-secondary education

Work History

Admissions Coordinator

01.2022 - Current
  • Monitor patient transportation schedules and ensure timely arrivals
  • Review intake screenings for medical and insurance eligibility
  • Conduct pre-admission calls to confirm schedules and review facility rules
  • Assist with front desk operations, answering calls, managing mail, and coordinating with nurses
  • Perform patient intake procedures, including facility tours and consent form processing
  • Conduct safety checks, ensuring patients adhere to facility policies
  • Communicate with technicians and call center staff to ensure smooth operations
  • Monitor patients to maintain a safe environment for staff and residents

Operations Supervisor

Monarch Shores
01.2020 - 01.2022
  • Company Overview: Dana Point, CA
  • Managed daily operations and supervised staff to ensure efficiency
  • Oversaw scheduling, inventory management, and compliance with safety protocols
  • Trained employees, provided performance feedback, and improved workflow processes
  • Coordinated activities and logistics to optimize operations and enhance customer experience
  • Managed inventory to ensure houses had essential supplies, including medical equipment, food, and cleaning products
  • Dana Point, CA

Behavioral Health Technician

Monarch Shores
01.2018 - 01.2020
  • Company Overview: Dana Point, CA
  • Provided direct support to clients in a structured environment
  • Monitored and documented client interactions, ensuring adherence to policies
  • Assisted with scheduling, transportation, and administrative tasks
  • Dana Point, CA

Shift Supervisor

Subway
01.2014 - 01.2018
  • Company Overview: Tustin, CA
  • Supervised daily store operations, including staff management and training
  • Ensured customer satisfaction and handled cash register operations
  • Maintained inventory control and prepared store for business operations
  • Tustin, CA

Server/Busser/Hostess

Vintage Senior Living
  • Company Overview: Mission Viejo, CA
  • Mission Viejo, CA

Housekeeper

Vintage Senior Living
  • Company Overview: Mission Viejo, CA
  • Mission Viejo, CA

Residential & Commercial Cleaner

Got It Maid
01.2018
  • Company Overview: Garden Grove, CA
  • Garden Grove, CA

Room Attendant

Marriott Residence Inn
01.2018
  • Company Overview: Anaheim Hills, CA
  • Anaheim Hills, CA

Scheduler

MedXM
  • Company Overview: Santa Ana, CA
  • Scheduled medical assessments and coordinated travel routes for physicians
  • Communicated with clients and professionals to ensure seamless scheduling
  • Santa Ana, CA

Cashier

Theresas Hair & Nail Salon
  • Company Overview: Hesperia, CA
  • Hesperia, CA

Education

Diploma -

Riverside Preparatory High School
Oro Grande, CA
05-2014

Some College - undefined

Irvine Valley College

Prerequisites For RN -

Cypress Community College
05.2001 - Current

Skills

  • Typing Speed: 65 WPM

  • Admissions Coordination

  • Client Relations & Customer Service

  • Administrative Support & Scheduling

  • Staff Training & Supervision

  • Compliance & Safety Checks

  • Problem-Solving & Critical Thinking

  • Microsoft Office Suite & CRM Software

Certificationsandawards

  • Registered Alcohol and Drug Technician (RADT) Certification
  • CPR/First Aid (2017)
  • Phlebotomy Certification (2017)
  • Honor Roll & Superintendent's Honor Roll


Timeline

Admissions Coordinator

01.2022 - Current

Operations Supervisor

Monarch Shores
01.2020 - 01.2022

Behavioral Health Technician

Monarch Shores
01.2018 - 01.2020

Residential & Commercial Cleaner

Got It Maid
01.2018

Room Attendant

Marriott Residence Inn
01.2018

Shift Supervisor

Subway
01.2014 - 01.2018

Prerequisites For RN -

Cypress Community College
05.2001 - Current

Server/Busser/Hostess

Vintage Senior Living

Housekeeper

Vintage Senior Living

Cashier

Theresas Hair & Nail Salon

Some College - undefined

Irvine Valley College

Scheduler

MedXM

Diploma -

Riverside Preparatory High School
Victoria Quintana