VICTORIA OCHEDUN
Pierrefonds,Canada
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Office Support Associate
Walmart
Montreal, QC
05.2023 - 02.2024
- Answered incoming calls and assisted customers with inquiries or provided transfer services.
- Processed invoices for payment according to company protocols.
- Performed data entry tasks in accordance with established policies and procedures.
- Resolved customer complaints by understanding their issues and finding solutions accordingly.
Cash Application Clerk
Future Electronics
Montreal, QC
03.2023 - 04.2023
- Prepared weekly reports on unapplied cash transactions and aged receivables balances.
- Worked closely with other departments to ensure timely and accurate application of payments.
- Verified accuracy of ACH and wire transfers prior to processing them into the accounting system.
- Generated overdue invoices notices and other correspondence as necessary to collect past due amounts or resolve discrepancies.
- Performed daily reconciliation of cash applications from multiple sources.
- Assisted with filing documents related to cash applications process.
- Analyzed open receivables and identified unapplied cash items for resolution.
- Matched orders with invoices and recorded required information.
Homecare Assistant (PAB)
Homecare Service
Montreal, QC
04.2013 - 12.2021
- Bathe the patients, Provide medications to patients, Wash the patients, Help them with their daily needs, Get the patients ready for bed
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Maintained updated knowledge through continuing education and advanced training.
Packaging Staff Member
Mega Block Warehouse
Montreal, QC
02.2012 - 05.2012
- Packaging of items
- Opened, sorted and distributed incoming mail and processed outgoing mail.
Education
Diploma - Accounting Assistant
West-Island Career Centre
Montreal, QC04-2023
Health, Assistance, and Nursing program (LPN) -
West-Island Career Centre
06-2016
High School Diploma -
LBP
Montreal, QC06-2012
Skills
- Verbal Communication
- Invoice Processing
- Customer Service
- Excel spreadsheets
- Positive Attitude
- Invoicing and Billing
- Invoice Verification
Skills Languages
Sociable, Hardworking, Empathetic, Punctual, Organized, Understanding, Respectful, Ability to prioritize situations and have a good sense of teamwork, Good listening and communication skills, English, Microsoft (Word, PowerPoint, Excel, Outlook, Sage50 and in house system)
Stage And Life Experiences
- 2023, Internship in Accounting at Future Electronics (Cash Application Department)
- 2018, Internship at Lakeshore Hospital
- 2017, Geriatrics care stage at CHSLD Denis-Benjamin-Viger
- 2017, Specific care stage at CHSLD Jewish Eldercare Centre
- 2016, Basic care stage at CHSLD St-Margaret
References
Available Upon Request
Languages
English
Professional
Spanish
Elementary
Timeline
Office Support Associate
Walmart
05.2023 - 02.2024
Cash Application Clerk
Future Electronics
03.2023 - 04.2023
Homecare Assistant (PAB)
Homecare Service
04.2013 - 12.2021
Packaging Staff Member
Mega Block Warehouse
02.2012 - 05.2012
Diploma - Accounting Assistant
West-Island Career Centre
Health, Assistance, and Nursing program (LPN) -
West-Island Career Centre
High School Diploma -
LBP