Adept at managing high-stress situations, I excelled as a Customer Service Representative at Bar Poema, enhancing customer loyalty through empathetic engagement and effective problem resolution. Skilled in active listening and data entry, I successfully balanced customer needs with company policies, significantly improving dispute resolution outcomes without compromising professionalism.
Owner and Manager at Un Poema BakeryOwner and Manager at Un Poema Bakery
Bartender Shift Manager at Bullet Bar, The Other Bar, The Mill Wheel Tavern, Johnnys Bar and Grill, Moonlight Bay MarinaBartender Shift Manager at Bullet Bar, The Other Bar, The Mill Wheel Tavern, Johnnys Bar and Grill, Moonlight Bay Marina
CAMARERA at restaurante bar ADARRA, cafetería bar BOAH, bar de tapas MOKI MOKI, cafetería bar ACATUCCICAMARERA at restaurante bar ADARRA, cafetería bar BOAH, bar de tapas MOKI MOKI, cafetería bar ACATUCCI
Manager at McDonald'sManager at McDonald's
Learning Ambassador at Amazon Delivery StationLearning Ambassador at Amazon Delivery Station