Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Victoria Lecouteur

Nanaimo

Summary

Dedicated worker with extensive knowledge of e-commerce platforms, payment processing and digital marketing. Proficient in utilizing various sales tools to identify new opportunities. Highly organized and detail-oriented with in-depth understanding of competitive landscape.

Overview

5
5
years of professional experience

Work History

Online Sales Associate

Adam’s Tarp & Tool Co
02.2023 - Current
  • Coordinated closely with logistics partners to ensure prompt resolution of any shipping or delivery-related issues faced by customers.
  • Led efforts toward streamlining returns process making it more efficient and convenient for both customers and company.
  • Boosted sales with upselling techniques and personalized product recommendations.
  • Implemented proactive measures to prevent recurring customer issues, reducing repeat complaints significantly.

Office Assistant

Colby Marie Notary Public
06.2022 - 08.2022
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.

Office Assistant

Adam’s Tarp & Tool Co
06.2020 - 11.2021
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.

Housekeeper

Beach Gardens Resort and Marina
01.2020 - 03.2020
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Education

Highschool Diploma -

Brooks Secondary
Powell River, BC
06.2020

Skills

  • Self-motivation and discipline
  • Online sales techniques
  • Social media advertising
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking Abilities
  • Reliability

Languages

English
Native or Bilingual

Additional Information

  • Experience with childcare/babysitting, Infant -Preteen

Timeline

Online Sales Associate

Adam’s Tarp & Tool Co
02.2023 - Current

Office Assistant

Colby Marie Notary Public
06.2022 - 08.2022

Office Assistant

Adam’s Tarp & Tool Co
06.2020 - 11.2021

Housekeeper

Beach Gardens Resort and Marina
01.2020 - 03.2020

Highschool Diploma -

Brooks Secondary
Victoria Lecouteur