Victoria Landero
Gina Homecare
Garden Grove
2027
years of professional experience
Customer-focused college student pursuing a Bachelor of Science in Electrical Engineering at Chapman University. Experienced in communicating with families, answering inquiries, coordinating activities, and supporting children through educational and childcare programs. Strong teamwork, organization, and problem-solving skills with a proven ability to provide friendly, professional service in fast-paced environments. Eager to contribute to a positive experience for future clients and environments.
Work History
Caregiver
- Provide supervised care for children in accordance with individualized family care plans.
- Support children's daily activities while maintaining a safe and positive environment.
- Communicate professionally with parents and guardians regarding schedules and care needs.
- Demonstrate patience, responsibility, and strong interpersonal skills when working with children and families.
- Adapt to the unique needs of each child while ensuring quality care and engagement.
Universal Instructional Assistant
- Supervised and engaged groups of children in after-school programs while maintaining a safe and positive environment.
- Communicated regularly with parents regarding student participation, schedules, and program information.
- Planned and facilitated educational and recreational activities for students.
- Collaborated with teachers and staff to support daily program operations.
- Demonstrated strong problem-solving, organization, and teamwork skills in a fast-paced environment.
Program Support Assistant (Seasonal)
- Answered phone inquiries from parents and community members regarding after-school care programs.
- Assisted families with enrollment procedures and provided guidance throughout the registration process.
- Recorded and organized contact information for prospective participants.
- Maintained professional communication while handling a high volume of questions and requests.
- Delivered friendly and efficient customer service over the phone and in person.
Education
Bachelor of Science - Electrical Engineering
- Presidential Scholarship Recipient
- SWE (Society of Women Engineers) Member
- Computer Science Club Member
Skills
Respectful and compassionate
Time management
Dependable and responsible
Problem-solving
Effective communication
Conflict resolution
Customer service
Teamwork and collaboration
Timeline
Program Support Assistant (Seasonal)
Ocean View School District
07.2023 - 07.2023Read More
Caregiver
Gina Homecare
2025 - CurrentRead More
Universal Instructional Assistant
Ocean View School District
2023 - 2025Read More
Chapman University
Bachelor of Science from Electrical Engineering
Read More