Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

VICTORIA KAY

Bowmanville

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Supply Teacher (Uncertified)

Durham Catholic District School Board
05.2025 - Current
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Adapted teaching methods and materials to meet students' varying needs.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Developed and implemented classroom routines to address varying student needs.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.

Sales Clerk/Food Advisor

M&M Food Market
05.2023 - Current
  • Welcome and connect with every customer.
  • Discover customer needs and guide customers to different selections.
  • Able to work in a fast-paced environment.
  • Perform cleaning tasks in accordance with daily checklists and cleaning standards.
  • Follow cash handling procedures and cash register policies.
  • Follow and complete closing duties and tasks.
  • Follow and complete opening tasks.

Server

Divino Pizzeria and Bar
04.2025 - 06.2025
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Checked guests' identification before serving alcoholic beverages.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Increased sales significantly by upselling higher-end products to customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Server/Hostess

Kelsey's Roadhouse
07.2021 - 05.2023
  • Greeting of guests and ensuring all COVID regulations followed.
  • Provide guests with an authentic, sociable experience.
  • Manage waitlists and advise guests accordingly.
  • Clean and stage the dining room, paying close attention to detail.
  • Able to work in a fast-paced environment.
  • Excellent communication, interpersonal and organizational skills.
  • Team focused to foster positive relationships.

Education

High School Diploma -

St Stephens Catholic Secondary School
Bowmanville, ON
06-2024

Bachelor of Arts - Criminal Justice And Public Policy

Univeristy of Guelph
Guelph, ON
04-2028

Skills

  • Curriculum implementation
  • Formative assessments and Standard-based grading
  • Cooperative learning experience
  • Team member support
  • Exceptional customer service
  • POS operation
  • Merchandising ability
  • Cash handling
  • Organization
  • Hospitality and accommodation

Languages

French
Native or Bilingual
English
Native or Bilingual

Certification

SMARTServe Certified - Valid Until 1/10/29


DELF B1 CERTIFIED - Obtained May 2024

Bilingual In The French Language

Timeline

Supply Teacher (Uncertified)

Durham Catholic District School Board
05.2025 - Current

Server

Divino Pizzeria and Bar
04.2025 - 06.2025

Sales Clerk/Food Advisor

M&M Food Market
05.2023 - Current

Server/Hostess

Kelsey's Roadhouse
07.2021 - 05.2023

High School Diploma -

St Stephens Catholic Secondary School

Bachelor of Arts - Criminal Justice And Public Policy

Univeristy of Guelph

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VICTORIA KAY