Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Victoria Hatheway

Fredericton,NB

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Dependable team player with an outgoing, positive demeanor.

Overview

7
7
years of professional experience

Work History

Customer Service Agent

Capital Airways
06.2019 - Current
  • Created and distributed invoices to customers, as well as processed customer payments.
  • Responded to customer calls to answer questions about products and services.
  • Assisted in the movement and organization of private aircrafts on the apron and in the hanger space.
  • Assisted customers with a positive attitude and focus on customer satisfaction.

Hostess

McGinnis Landing
02.2017 - 12.2018
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Education

Bachelor of Science - Biology

University of New Brunswick
Fredericton, NB
05.2023

Skills

  • Research and data analysis
  • Self motivated
  • Verbal and written communication
  • Teamwork
  • Proficient in Microsoft Office
  • Physical endurance
  • Attention to detail

References

Jerry Waugh - FBO Manager of Capital Airways

email: jerry@capitalairways.com cell: (506) 238-3653

Melissa Stairs - Book keeper, Accountant, Manager of Orthodontic Supply of Canada

email: melissa@capitalairways.com cell: (506) 440-1174

Timeline

Customer Service Agent

Capital Airways
06.2019 - Current

Hostess

McGinnis Landing
02.2017 - 12.2018

Bachelor of Science - Biology

University of New Brunswick

Similar Profiles

CREATE PROFILE
Victoria Hatheway