Victoria Hall Jamieson
Edmonton,Canada
Summary
Over 30 years of retail and hospitality experience.Committed to enhancing operational efficiency. Adept at delivering exceptional customer service, coordinating seamlessly with kitchen staff. Consistently maintains a professional demeanor and high guest satisfaction ratings under pressure. Strong team player committed to maintaining cleanliness and safety standards.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Premium Store Clerk Fresh/Grocery Departments
The Grocery People Warehouse Market
Edmonton, Canada
11.2019 - 10.2025
- Order management-intake order requests from individual clients as well as businesses, procures the necessary products, and ensures all clients receive and are satisfied with the provided products.
- Provided exceptional customer service.
- Processed transactions in an accurately and timely manner.
- Ordered in-house stock and contacted customers with product updates.
- Assisted in inventory receiving processes to maintain stock accuracy.
- Experience with doing inventory on large amount of products.
- Gained skills in forklift operation for safe material handling.
- Performed the required opening and closing duties as team leader.
Cashier/Grocery Clerk
The Grocery People Warehouse Market
Edmonton, Canada
04.2013 - 10.2019
- Operated cash register, processing payments, returns, and exchanges with accuracy to support customer satisfaction.
- Executed opening and closing procedures, including cash counting and store preparation, to maintain operational efficiency.
- Restocked shelves to maintain an organized display area.
- Developed strong customer relationships to support satisfaction and loyalty.
Banquet Server
Clancy's Restaurant
St. John's, Newfoundland and Labrador
06.2003 - 04.2007
- Served food and beverages promptly during high-volume events and special occasions.
- Collaborated with kitchen staff to ensure timely service and accurate order delivery.
- Set up banquet tables according to event specifications and guest preferences.
Education
Legal Assistant - Computer Applications
Compucollege School of Business
St. John's, NLCustomer Service Training Program -
Alberta Works
Edmonton, ABHigh school or equivalent -
Marystown Central High School
Marystown, NewfoundlandSkills
- Order management
- Inventory control
- Transaction processing
- Forklift operator
- First aid certification
- Communication
- Union representation
Certification
- First Aid certified 2025
- Forklift certified 2024
Highlights Of Skills
- 13 years of experience ordering and organizing large quantities of both perishable and non-perishable products.
- Above-average communication with coworkers, customers, and higher level staff.
- Significant amount of experience with handling large amounts of cash.
- On the safety committee and is first-aid certified.
- Has been the union representative/shop steward for 3 years and 6 months.
- Significant experience in delegating and leading a team.
Timeline
Premium Store Clerk Fresh/Grocery Departments
The Grocery People Warehouse Market
11.2019 - 10.2025
Cashier/Grocery Clerk
The Grocery People Warehouse Market
04.2013 - 10.2019
Banquet Server
Clancy's Restaurant
06.2003 - 04.2007
Legal Assistant - Computer Applications
Compucollege School of Business
Customer Service Training Program -
Alberta Works
High school or equivalent -
Marystown Central High School