Komal Bala
-
Calgary,AB
Summary
Experienced with providing excellent customer service and ensuring guest satisfaction. Utilizes effective communication and problem-solving skills to enhance dining experiences. Track record of collaborating with colleagues and maintaining flexibility in dynamic restaurant settings.
Overview
5
5
years of professional experience
2016
2016
years of post-secondary education
3
3
Languages
Work History
Grocery Store
Easy Day
05.2022 - 04.2024
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
Restaurant Server
Brothers's Bakery
02.2019 - 03.2021
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
Education
Bachelor of Science - Computer And Information Systems
Guru Nanak Dev University
Skills
Microsoft office
Customer service
Computer skills
Teamwork and collaboration
Friendly, positive attitude
Multitasking
Calm under pressure
Languages
5,5,4
Timeline
Grocery Store
Easy Day
05.2022 - 04.2024
Restaurant Server
Brothers's Bakery
02.2019 - 03.2021
Bachelor of Science - Computer And Information Systems
Guru Nanak Dev University
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