Komal Bala
-
Calgary,AB
Summary
Experienced with providing excellent customer service and ensuring guest satisfaction. Utilizes effective communication and problem-solving skills to enhance dining experiences. Track record of collaborating with colleagues and maintaining flexibility in dynamic restaurant settings.
Overview
5
5
years of professional experience
2016
2016
years of post-secondary education
3
3
Languages
Work History
Grocery Store
Easy Day
05.2022 - 04.2024
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
Restaurant Server
Brothers's Bakery
02.2019 - 03.2021
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
Education
Bachelor of Science - Computer And Information Systems
Guru Nanak Dev University
Skills
Microsoft office
Customer service
Computer skills
Teamwork and collaboration
Friendly, positive attitude
Multitasking
Calm under pressure
- Strong multi tasking
- Organization
- Customer complain resolution
- Order management
- Bill computation
- Station stocking
- Computer skills
- Microsoft office
- Data entry
Languages
5,5,4
Timeline
Grocery Store
Easy Day
05.2022 - 04.2024
Restaurant Server
Brothers's Bakery
02.2019 - 03.2021
Bachelor of Science - Computer And Information Systems
Guru Nanak Dev University