Victoria Gutierrez
Vancouver
Summary
Dedicated administrative professional well-versed in communication, time management, and computer skills. Knowledgeable in customer service and scheduling. Ready to bring 4 years of relevant work experience to the team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Oculus Eye Clinic
02.2021 - Current
- Greeted and checked in over 70 patient in a day, ascertained purpose of visit and directed them to appropriate staff
- Performed various clerical and administrative functions, such as ordering and maintaining inventory of supplies
- Used ACCURO to schedule appointments for doctor visits and procedures
- Answered telephones and directed calls to appropriate staff
- Requested and confirmed patient diagnostic appointments and medical consultations at other clinics (lab work, scans etc.)
- Sent correspondence and medical records by mail, e-mail and fax
- Received and route messages and documents, such as laboratory results and consults, to appropriate staff/doctor
Ophthalmic Technician
Oculus Eye Clinic
02.2021 - Current
- Showed patients to examination rooms and prepared for physician.
- Obtained medical history, measured visual acuity and checked intraocular eye pressure
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations
- Applied eye medications and drops to dilate pupils in preparation for examinations.
General Crew
Mcdonalds
03.2018 - 02.2020
- Memorized food and drink recipes to prepare orders with speed and accuracy
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Placed orders into POS systems and handled cash and credit transactions
- Performed personnel activities such as supervising and training employees
- Kept food preparation area, equipment and utensils clean and sanitary.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Diploma - Medical Office Assistant
Burnaby Continuing Education
Burnaby01.2021
High School Diploma -
Killarney Secondary School
Vancouver, BC06.2019
Skills
- Good Telephone Etiquette
- Medical Terminology
- Critical Thinking
- Cleaning and Organizing
- Transcription and Dictation (60 WPM)
- Microsoft Word
- Schedule Management
- Spanish (Conversational)
Certification
- Standard First Aid for Industry Certificate
- CPR / AED Certificate
Timeline
Ophthalmic Technician
Oculus Eye Clinic
02.2021 - Current
Medical Office Assistant
Oculus Eye Clinic
02.2021 - Current
General Crew
Mcdonalds
03.2018 - 02.2020
- Standard First Aid for Industry Certificate
- CPR / AED Certificate
Diploma - Medical Office Assistant
Burnaby Continuing Education
High School Diploma -
Killarney Secondary School
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