Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Gunn

Hillsborough,NB

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Part-Time Cook

Arbys
Moncton, NB
03.2018 - 03.2018
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Checked quality of ingredients before use in order to ensure freshness.

Customer Service Representative

Minacs Capital One Call Center
Riverview, NB
06.2016 - 01.2018
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Cook

Greco Pizza
Moncton, NB
04.2014 - 03.2015
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Operated grills, fryers and broilers to cook items to quality guidelines.

Cashier

Big League Burgers & Wings
Moncton, NB
04.2013 - 03.2014
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Cashier, Juicer

Jugo juice
Dieppe, NB
05.2012 - 11.2013
  • Prepared juices by blending fruits and vegetables using a juicer.
  • Operated the juicer safely and efficiently following standard operating procedures.
  • Labeled all juice bottles correctly before packaging them for sale or delivery.

Cashier

Tim Hortons
Dieppe, NB
06.2008 - 09.2009
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Food & Beverage Attendant

Aviner

Education

High School Diploma -

Bernice MacNaughton High School
Moncton, NB
06-2011

Skills

  • Food Handler Certification
  • Sanitation Practices
  • Cleaning and organization
  • Positive and professional
  • Food Running
  • Safe Food Handling
  • Professional Appearance
  • Food safety understanding

Timeline

Part-Time Cook

Arbys
03.2018 - 03.2018

Customer Service Representative

Minacs Capital One Call Center
06.2016 - 01.2018

Cook

Greco Pizza
04.2014 - 03.2015

Cashier

Big League Burgers & Wings
04.2013 - 03.2014

Cashier, Juicer

Jugo juice
05.2012 - 11.2013

Cashier

Tim Hortons
06.2008 - 09.2009

Food & Beverage Attendant

Aviner

High School Diploma -

Bernice MacNaughton High School

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Victoria Gunn