Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
References
Languages
Timeline
Generic

Victoria Ezeugo

Brampton,Ontario

Summary

Greetings, my name is Victoria Ezeugo, a prospective University Graduate seeking a part-time or full-time position within your organization that requires a dedicated, young and enthusiastic employee. I am a highly motivated and outgoing individual with proven time management and collaboration skills developed from working and volunteering with various organizations and club involvement. These experiences have developed my strong interpersonal skills and have shaped me into the confident and effective communicator I am today. I have a deep understanding of general employability skills and the importance of working as part of a team, learning from others and developing as a professional.

Overview

7
7
years of professional experience

Work History

Bartender/Server

Chucks Roadhouse
Brampton, ON
11.2022 - Current

Gained experience working at the bar and built a strong rapport with customers by providing exceptional customer service

  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Stocked ice bins and coolers as needed throughout shift.

Customer Service Representative, Integration/Inclusion Instructor, Specialist

City of Brampton
Brampton, ON
01.2017 - Current
  • Provided assistance and care for special needs children and adults in a variety of recreational programs (i.e
  • Gymnastics, swimming, basketball skills and drills, soccer skills and drills, A.D.A.P.T
  • And camps)
  • I found this to be a very uplifting experience because I was able to successfully promote each of my participants’ growth and development
  • Also had the opportunity to lead and support a team of young leaders in the field.

Server

Moxies
Mississauga, ON
04.2021 - 11.2022
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.

Seasonal Sales Associate

Victoria Secret Pink
Mississauga, ON
09.2021 - 09.2022
  • Greeted customers and provided exceptional customer service.
  • Experienced in cash handling
  • Processed transactions using a point-of-sale system.

Cashier

Aldo
Mississauga, ON
01.2019 - 01.2020
  • Provided excellent customer service, experienced in cashing out customers and counting the tail, as well as entering the cash deposit at the close.

Education

Criminology -

York University
12.2022

St. Augustine C.S.S.
12.2017

Skills

  • Smart Server Certification
  • Customer Service (phone and face-to-face)
  • Problem solving
  • Cash management
  • Ability to multitask and work with tight deadlines
  • Bilingual (French as a second language)
  • Ability to manage and motivate a team
  • Dispute resolution
  • Data processing
  • Inventory control
  • Store-based security
  • Excellent communication
  • End-of-day processing
  • Sales negotiations
  • Improvement Processes
  • Positive And Constructive Feedback
  • Positive And Professional
  • Continuous Improvement
  • Positive And Friendly

Accomplishments

  • Recipient of the Igbo Canadian Community Association Scholarship, 2019, For selfless service and exceptional volunteerism, and for being a sterling example to the ICCA- Umanna youth in her unique and mature commitment to Igbo causes and values
  • Recipient of the Oscar Romero Award, 2017, In recognition of a student who challenges the status quo for the improvement of the human condition and social justice in their community
  • Graduate of the Explore French Immersion Program, 2016, University of Alberta Campus St. Jean
  • Elected Student Ambassador – St Augustine Catholic Secondary School, 2016

Volunteer Experience

  • St. Augustine C.S.S. DPCDSB, Elected Student Trustee, Brampton, ON, 2016-01-01, 2017-12-31, As the elected student trustee of my high school I became an active member of the student counsel and worked hard to ensure the success of my peers and have become the voice that expresses their concerns and opinions in making the right changes for an even better learning experience at our school.
  • Zonta Club, St. Augustine C.S.S., DPCDSB, President, Brampton, ON, 2014-01-01, 2016-12-31, One of the first leading roles I have experienced was through my school’s Zonta Club - Zonta is a service club built on promoting the empowerment of women worldwide. I was happy to be given a supportive role as secretary, providing thorough documentation, and in turn give my peers the sense of reliability. I took things a step further and became the president of the Zonta club the following year, dedicating my time organizing campaigns, and fundraisers for charitable causes, and attending Zonta conferences.

References

Available upon request

Languages

English
Professional
French
Professional

Timeline

Bartender/Server

Chucks Roadhouse
11.2022 - Current

Seasonal Sales Associate

Victoria Secret Pink
09.2021 - 09.2022

Server

Moxies
04.2021 - 11.2022

Cashier

Aldo
01.2019 - 01.2020

Customer Service Representative, Integration/Inclusion Instructor, Specialist

City of Brampton
01.2017 - Current

Criminology -

York University

St. Augustine C.S.S.
Victoria Ezeugo