Victoria Chroust

• Ensured compliance with regulatory requirements, industry and health standards.
• Coached, mentored and trained team members in order to improve their job performance.
• Managed scheduling for all employees, ensuring optimal staffing levels to meet operational needs
• Coordinated orders for store products, maintaining adequate inventory levels while minimizing excess stock.
• Handled financial tasks such as budget tracking, expense reporting, bank runs and tips.

Several time a week I provided one-on-one support to a child with special needs, facilitating community integration through outings focused on everyday tasks such as grocery shopping and financial transactions with debit cards and cash. The goal was to enhance comfort and independence for both the child and their parents.

• Adhered to health department regulations regarding food handling procedures.
• Resolved customer complaints in a professional manner.
• Guided customers through product selection and purchasing process, facilitating smooth transactions.
• Maintained a positive and welcoming demeanor to ensure a pleasant customer experience.

• Provided exceptional customer service by warmly greeting and seating customers in a timely and courteous manner.
• Organized and prepared tables and party rooms according to clients' specifications and event requirements.
• Executed thorough cleaning tasks according to established standards, ensuring cleanliness and hygiene across designated areas.