Overview
Work History
Education
Timeline
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Victor Giang

Lake Forest

Overview

6
6
years of professional experience

Work History

Owner/Operator

Lotus Vietnamese Kitchen
06.2023 - 01.2024
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.

Head Chef

Blossom
05.2022 - 06.2023
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Managed day-to-day business operations.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Monitored food production to verify quality and consistency.

Manager

Bestea
05.2021 - 05.2022
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Medical Scribe/Assistant

OC Pain And Rehab
01.2021 - 05.2021
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
  • Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
  • Processed patient referrals and authorizations to enable smooth patient consultations.

Health Information Manager

St Croix Hospice And Hometown Homecare
06.2018 - 11.2020
  • Followed up with patients about medical and healthcare processes.
  • Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Education

Irvine Valley College
Irvine, CA

Timeline

Owner/Operator

Lotus Vietnamese Kitchen
06.2023 - 01.2024

Head Chef

Blossom
05.2022 - 06.2023

Manager

Bestea
05.2021 - 05.2022

Medical Scribe/Assistant

OC Pain And Rehab
01.2021 - 05.2021

Health Information Manager

St Croix Hospice And Hometown Homecare
06.2018 - 11.2020

Irvine Valley College

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Victor Giang