Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Victor Cortes

Oakland

Summary

Dynamic and results-driven professional with experience at Best Buy in asset protection and loss prevention. Bilingual with strong customer service skills, adept at CCTV monitoring and package inspection. Proven ability to enhance operational efficiency and minimize theft, contributing to a secure and organized environment.

Overview

8
8
years of professional experience

Work History

Asset Protection Associate/Warehouse Worker

Best Buy
02.2022 - Current
  • Patrolled store departments to check for suspicious activities.
  • Controlled reduction of loss inventory by protecting company assets.
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Wrote reports outlining activities and results.
  • Checked CCTV for evidence of shoplifting.

Field Technician

IDEAL
04.2020 - 01.2022
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Kept detailed records of field measurements and data.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.

Cashier/Crew Kitchen Staff Member

Pattys and Buns Burger
07.2019 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Loader and Unloader

Matson Logistics
02.2017 - 01.2020
  • Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
  • Ensured timely deliveries by consistently meeting deadlines for loading and unloading tasks.
  • Increased warehouse organization by sorting incoming shipments and properly storing materials in designated locations.

Kitchen Staff Member

Round Table Pizza, Inc
08.2017 - 07.2019
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Enhanced customer satisfaction with timely meal preparation and consistent quality.
  • Followed recipes and chef instructions to prepare food correctly.
  • Transported food items from storage areas to kitchen for prepping.

Education

High School Diploma -

Skyline High School
Oakland, CA
06-2018

Skills

  • Bilingual
  • Customer support
  • CCTV monitoring
  • Package inspection
  • Customer service
  • Cash handling
  • Sorting and labeling
  • Loading efficiency

Languages

Spanish
Native or Bilingual

Timeline

Asset Protection Associate/Warehouse Worker

Best Buy
02.2022 - Current

Field Technician

IDEAL
04.2020 - 01.2022

Cashier/Crew Kitchen Staff Member

Pattys and Buns Burger
07.2019 - 01.2020

Kitchen Staff Member

Round Table Pizza, Inc
08.2017 - 07.2019

Loader and Unloader

Matson Logistics
02.2017 - 01.2020

High School Diploma -

Skyline High School

Similar Profiles

CREATE PROFILE
Victor Cortes