Vicky Sharma
Prince Albert,SK
Summary
Versatile professional with experience in security, customer service at McDonald's, maintenance, and business management. Skilled in security protocols, customer service, maintenance tasks, business operations. Very hardworking and responsible for every task.
Overview
5
5
years of professional experience
Work History
Security Guard
Prince Albert Security Services
06.2023 - Current
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Reduced incidences of theft by implementing effective access control measures.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Maintenance Crew Member
G.S.G Maintenance Services
05.2023 - 01.2024
- Cleaning of Machines in McDonald's, Prince Albert, SK.
- Improved equipment efficiency by conducting regular preventive maintenance and repairs.
- Reduced downtime for machinery by quickly identifying issues and performing necessary repairs.
- Increased team productivity through effective communication and collaboration on maintenance tasks.
Crew Member
McDonald's
01.2023 - 01.2024
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Manager
Sharma Cement Store
06.2019 - 07.2021
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Diploma - Business Management
Saskatchewan Polytechnic College
Prince Albert, SK04.2024
Skills
- CCTV Monitoring
- Superb surveillance skills
- Security camera monitoring
- Legible report writing
- Business Development
- Contract Management
- Operations Management
- Cleaning procedures
- Customer Service
- Menu Memorization
- Beverage Preparation
- Cooking
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Security Guard
Prince Albert Security Services
06.2023 - Current
Maintenance Crew Member
G.S.G Maintenance Services
05.2023 - 01.2024
Crew Member
McDonald's
01.2023 - 01.2024
Manager
Sharma Cement Store
06.2019 - 07.2021
Diploma - Business Management
Saskatchewan Polytechnic College
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