Alana Wells
Mission,BC
Summary
Professional with strong background in ensuring safety and security. Proven ability to assess situations quickly and respond effectively. Skilled in surveillance, access control, and conflict resolution. Team player focused on maintaining secure environment and adapting to changing needs. Reliable, vigilant, and committed to achieving results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Guard
Highfield Protection
01.2022 - 07.2024
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
Security Guard
Cantrust
01.2019 - 01.2021
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
Security Guard
Can Com
06.2017 - 08.2018
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Security Guard
Loss Prevention Services Limited
04.2013 - 04.2014
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Education
High School Diploma -
Burnaby Secondary School
Burnaby, BC06.1979
Skills
- Verbal and written communication
- Security camera monitoring and CCTV monitoring
- Patrolling workplace efficiency with response to workplace policies
- Workplace safety enhancement to protect the company and clients of the company
- Security protocols followed by security license and company protocols
- De-escalation techniques and experience with mental health patients
- CCTV monitoring
- Emergency awareness of the risk assessments
- [Language] fluency and proficient communication skills
Languages
English
Full Professional
Certification
- Licensed security Guard
- Standard first Aid and CPR
- WHMIS training certification
- Construction Safety Officer (CSO)
Timeline
Security Guard
Highfield Protection
01.2022 - 07.2024
Security Guard
Cantrust
01.2019 - 01.2021
Security Guard
Can Com
06.2017 - 08.2018
Security Guard
Loss Prevention Services Limited
04.2013 - 04.2014
High School Diploma -
Burnaby Secondary School
- Licensed security Guard
- Standard first Aid and CPR
- WHMIS training certification
- Construction Safety Officer (CSO)
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