Vibha Singh
Toronto,ON
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
7
7
years of professional experience
Work History
Security Officer
Paladin Security
Toronto, ON
01.2023 - Current
- Checked for safety hazards and took corrective action when necessary.
- Enforced access control measures in accordance with established procedures.
- Investigated all reported incidents of theft or vandalism on premises.
- Conducted daily security patrols of assigned areas.
- Responded to alarms, emergencies, and disturbances.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Answered questions from the public regarding facility rules and regulations.
- Followed customer service and safety as utmost priority.
Brand Ambassador
American Eagle Outfitters
Toronto, ON
10.2022 - 03.2023
- Greeted customers and provided exceptional customer service.
- Developed and executed brand awareness campaigns to increase customer engagement.
- Gathered customer feedback for product development purposes.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Developed promotional strategies to increase sales volume.
Marketing and Advertising Manager
Take 1 JK Media Pvt. Ltd.
Chandigarh, India
02.2018 - 10.2021
- Developed and implemented comprehensive marketing strategies to increase brand recognition and market share.
- Created promotional materials such as brochures, flyers, posters, and advertisements for print media, web-based campaigns, radio and TV ads.
- Conducted market research surveys to identify customer needs and preferences.
- Organized events such as product launches, press conferences, exhibitions and trade shows.
- Developed pricing strategies to maximize profits while maintaining competitive edge in the market.
- Evaluated effectiveness of existing marketing plans and campaigns; made necessary adjustments accordingly.
- Provided direction and guidance to junior members of the marketing team in their daily tasks.
- Maintained strong relationships with clients by providing accurate information and timely response to queries.
- Established and enforced sales goals to boost team success.
Supervisor
D-Mart
Punchkula , Haryana
08.2017 - 01.2018
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Tracked progress on projects and provided timely feedback to staff members.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Directed and supervised team of 15 employees in daily operations.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Implemented cost-cutting measures without compromising quality of services offered.
Public Relations Intern
Bingo Media
Chandigarh, India
01.2017 - 04.2017
- Assisted in the development of press releases, media advisories and other communications materials.
- Developed relationships with local media outlets and secured coverage for clients.
- Monitored news stories related to client's industry and competitors.
- Created reports on media coverage and PR activities.
- Assisted in developing promotional materials such as brochures, flyers, posters.
- Maintained positive relationships with key stakeholders including journalists, bloggers and influencers.
Education
PG Diploma - Marketing Management in Digital Media
Lambton College
Toronto04-2024
Master of Arts - Journalism And Mass Communication
Chitkara University
India07-2017
Skills
- Excellent Communication
- Interpersonal Communication
- Marketing skills
- Punctual and Hardworking
- Relationship Building
- Teamwork and Collaboration
Timeline
Security Officer
Paladin Security
01.2023 - Current
Brand Ambassador
American Eagle Outfitters
10.2022 - 03.2023
Marketing and Advertising Manager
Take 1 JK Media Pvt. Ltd.
02.2018 - 10.2021
Supervisor
D-Mart
08.2017 - 01.2018
Public Relations Intern
Bingo Media
01.2017 - 04.2017
PG Diploma - Marketing Management in Digital Media
Lambton College
Master of Arts - Journalism And Mass Communication
Chitkara University
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