Harkirat Sohal
Brantford
Summary
Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace. Expert Driver with background operating loading equipment and managing loads. Record of success in meeting delivery schedules and satisfying clients.
Overview
5
5
years of professional experience
Work History
Security Officer
Secureguard
11.2020 - 02.2022
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols, identifying and addressing potential hazards.
- Responded promptly to incidents, coordinating with law enforcement as needed.
- Implemented access control procedures to maintain secure environments.
- Prepared detailed incident reports for management review and analysis.
Security Officer
Alligned Unviersal
08.2022 - 01.2024
- Collaborated with team members to enhance security measures and protocols.
- Evaluated existing processes, recommending improvements for efficiency and effectiveness.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked and verified photo identification prior to granting facility access.
Truck Driver
Top Star
02.2024 - 07.2025
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
Operations Assistant
Airport Terminal Services (ATS) (Westjet airlines)
07.2025 - Current
- Monitor delays
- Assign ground crew to flights
- Print Load sheets for flights
- Report breaches
Education
Bachelor of Business -
Kwantlen Polytechnic University
Surrey, BC04-2022
High school diploma or GED -
Tamanawis Secondary School
Surrey, BC06-2019
Skills
- Excellent communication
- Strong analytical and problem-solving
- Organization
- Conflict Resolution
- Excellent People Skills
- Customer Service
- Verbal and Written Communication
- Flexibility
- Bilingual
- Able to lift heavy weights
- Safety inspections
- Route planning
- Emergency management
- Dispatch communication
- Traffic navigation
- Cargo handling
- Critical thinking
Qualifications
- Class of license AZ
- Full time availability
Timeline
Operations Assistant
Airport Terminal Services (ATS) (Westjet airlines)
07.2025 - Current
Truck Driver
Top Star
02.2024 - 07.2025
Security Officer
Alligned Unviersal
08.2022 - 01.2024
Security Officer
Secureguard
11.2020 - 02.2022
High school diploma or GED -
Tamanawis Secondary School
Bachelor of Business -
Kwantlen Polytechnic University
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