Vianey Arias
North Hollywood
Summary
Dedicated and adaptable young professional with a positive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
2021
2021
years of post-secondary education
Work History
Receptionist
Dr Maria Aesthetic & Anti-Aging Clinic
01.2023 - Current
- Greeted patients warmly and ensured a welcoming environment at the clinic.
- Managed appointment scheduling using electronic health records system efficiently.
- Answered phone calls promptly and directed inquiries to appropriate staff members.
- Maintained patient confidentiality while handling sensitive information securely.
- Processed patient intake forms and verified insurance details accurately.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Performed data entry tasks into various computer systems accurately and promptly.
Front Desk Concierge
Belmont Village Senior Living
Burbank
12.2020 - 12.2022
- Managed front desk operations, ensuring smooth daily functions.
- Coordinated transportation services for residents to appointments and events.
- Communicated effectively with staff to facilitate seamless service delivery.
- Organized community events, enhancing resident engagement and social interaction.
- Greeted guests upon arrival and provided assistance with check-in and check-out procedures.
- Monitored the lobby area to ensure a clean environment that was conducive to business operations.
- Handled incoming mail, faxes, emails and other documents related to guest inquiries or requests.
- Answered telephone calls in a professional manner and directed calls to appropriate personnel.
- Assisted residents with inquiries, resolving issues promptly and efficiently.
Education
Licensed Esthetician - Esthetician
Newberry School of Beauty
Granada Hills, CA 01.2024 - 07.2024
Phlebotomy Technician - Phlebotomy
UCLA Center For Pre Hospital Care
Westwood, CA 07.2022 - 12.2022
North Hollywood High School
North Hollywood Skills
- Appointment scheduling
- Insurance verification
- Patient intake processing
- Customer relationship management
- Front desk operations
- Problem solving
- Attention to detail
- Time management
- Positive and professional
Languages
English
Full Professional
Spanish
Professional
References
References available upon request.
Timeline
Licensed Esthetician - Esthetician
Newberry School of Beauty
01.2024 - 07.2024
Receptionist
Dr Maria Aesthetic & Anti-Aging Clinic
01.2023 - Current
Phlebotomy Technician - Phlebotomy
UCLA Center For Pre Hospital Care
07.2022 - 12.2022
Front Desk Concierge
Belmont Village Senior Living
12.2020 - 12.2022
North Hollywood High School