Summary
Work History
Education
Skills
Timeline
Generic
Veronica Hu

Veronica Hu

Kingston,ON

Summary

Proven track record in enhancing customer satisfaction and streamlining service operations at VIP Chinese Restaurant. Excelled in guest service and organization, significantly improving dining experiences through attentive service and efficient order accuracy. Demonstrated exceptional communication and detail-oriented skills, fostering strong relationships with both customers and individual clients as an in-home babysitter.

Work History

Restaurant Server

VIP Chinese Restaurant
01.2024 - 03.2024
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.

In-Home Babysitter

Individual Clients
10.2023 - 12.2023
  • Demonstrated responsibility by adhering to family-specific rules, expectations, and protocols while caring for the children.
  • Increased family satisfaction by building strong relationships with both children and parents based on trust and communication.
  • Reviewed and followed parent directions for children's care.
  • Collaborated with parents to develop age-appropriate goals for each child''s growth and development.
  • Assisted parents with improving their work-life balance by providing reliable and flexible childcare services.
  • Promoted healthy habits among children through the preparation of nutritious meals and snacks.
  • Strengthened literacy skills in young children through interactive reading sessions designed to foster comprehension development.

Education

Bachelor of Science - Nursing

Queens'University
Kingston, ON
06-2028

Skills

  • Customer satisfaction
  • Order taking
  • Organization
  • Guest service
  • Exceptional communication
  • Order accuracy
  • Menu memorization
  • Detail-oriented

Timeline

Restaurant Server

VIP Chinese Restaurant
01.2024 - 03.2024

In-Home Babysitter

Individual Clients
10.2023 - 12.2023

Bachelor of Science - Nursing

Queens'University

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Veronica Hu