Veronica Hernandez
Bakersfield
Summary
Friendly Dental Receptionist dedicated to greeting every patient with smile and running front desk day-to-day operations smoothly. Strengths include handling insurance claims, managing multi-line phone systems and addressing patients' concerns.
Polished dental receptionist with several years of experience in dental administrative arena. Versatile and friendly with pleasant speaking voice and professional demeanor. Adept at multi-line phones and scheduling software. Excellent verbal and written communication abilities.
Overview
1
1
year of professional experience
Work History
Dental Receptionist
South H Dental
Bakersfield
10.2025 - Current
- Managed patient check-ins and appointment scheduling efficiently.
- Maintained patient records using dental software systems accurately.
- Communicated with patients regarding treatment plans and office policies clearly.
Answer/Make phone calls and check dental eligibility with various dental insurances.
- Processed patient payments and verified insurance information meticulously.
- Organized dental office supplies and maintained inventory levels regularly.
- Verified patient's eligibility for benefits under various insurance plans.
- Assisted in creating a welcoming environment for patients during visits.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
Education
Bakersfield High School
Bakersfield, CASkills
- Patient scheduling
- Dental software
- Insurance verification
- Record management
- Payment processing
- Office administration
- Inventory organization
- Appointment confirmation
- Effective communication
- Problem resolution
- [Language] fluency
- Excellent multitasking capability
- Incoming call reception
- Patient file management
- Patient documentation
- Appointment scheduling
- Health insurance processing
Languages
English
Professional
Spanish
Professional
Timeline
Dental Receptionist
South H Dental
10.2025 - Current
Bakersfield High School