Veronica Dawkins
Garden Grove
Summary
Resilient Overnight Shift Manager known for unparalleled productivity and efficient task completion. Possess expertise in staff supervision, inventory management, and customer service excellence. Excel in leadership, time management, and problem-solving to optimize overnight operations seamlessly. Bring strong communication skills to foster team cohesiveness and ensure operational success.
Overview
8
8
years of professional experience
Work History
Overnight Shift Manager
McDonald's Restaurant
Santa Ana
12.2021 - 08.2024
- Maintained cleanliness of the store by ensuring floors were swept and mopped regularly.
- Conducted daily safety inspections of the store, equipment, and personnel.
- Consistently communicated with other managers regarding store operations issues.
- Provided guidance to team members on how to best handle difficult situations with customers.
Warehouse Worker
Hi touch distribution
Santa Ana
07.2019 - 04.2021
- Maintained accurate inventory records using computerized tracking systems.
- Provided assistance in loading and unloading containers from ships and trains.
- Organized warehouse space for efficient storage of products.
Cashier
Arco Ampm
Anaheim
09.2016 - 12.2018
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
Education
Some College (No Degree) -
Cypress College
Cypress, CASkills
- Effective communication
- Employee training
- Employee motivation
- Workplace safety
- Relationship building
- Coaching and mentoring
Timeline
Overnight Shift Manager
McDonald's Restaurant
12.2021 - 08.2024
Warehouse Worker
Hi touch distribution
07.2019 - 04.2021
Cashier
Arco Ampm
09.2016 - 12.2018
Some College (No Degree) -
Cypress College