Veronica Banka
Surrey,BC
Summary
Driven and compassionate graduate with a Bachelor of Arts in Psychology and experience working with children and adolescents in developmental settings. Skilled in building trusting relationships, adapting activities to individual needs, and supporting social and emotional well-being. Brings experience in leadership roles within fast-paced environments, along with strong communication, teamwork, and organizational skills.
Overview
5
5
years of professional experience
Work History
Shift Leader
Cactus Club Cafe
Coquitlam, British Columbia
11.2024 - Current
- Demonstrated initiative and problem-solving skills to ensure smooth operations and positive guest experiences.
- Trained and supported new staff members, providing guidance and feedback.
- Accommodated to the diverse needs of guests
Server
Cactus Club Cafe
Coquitlam, British Columbia
05.2021 - Current
- Delivered consistent, high-quality service while managing a variety of tasks in a dynamic environment.
- Developed strong interpersonal and communication skills when interacting with guests.
- Maintained professionalism, empathy, and composure during challenging situations.
Volleyball Coach
Holy Cross Regional High School
Surrey, BC
09.2022 - 12.2025
- Coached and mentored early adolescents in a structured team environment, fostering social skills, emotional regulation, confidence, and goal-setting.
- Organized practice schedules and game strategies for competitive matches.
- Coordinated with parents and school officials regarding team activities and events.
Volleyball Camp Coordinator
Junior Crusaders Holy Cross Regional Highschool
Surrey, BC
06.2022 - 06.2024
- Supported and supervised elementary-aged children in group activity settings, focused on skill development, engagement, and enjoyment.
- Provided encouragement and reassurance to children experiencing frustration or anxiety during new activities.
- Collaborated with other facilitators to maintain a structured, positive, and supportive environment.
Education
Bachelor of Arts - Psychology
Simon Fraser University
Burnaby, BC06-2025
Skills
- Communication skills
- Positive attitude
- Strategic planning
- Team-oriented
- Adaptable
- Interpersonal skills
Timeline
Shift Leader
Cactus Club Cafe
11.2024 - Current
Volleyball Coach
Holy Cross Regional High School
09.2022 - 12.2025
Volleyball Camp Coordinator
Junior Crusaders Holy Cross Regional Highschool
06.2022 - 06.2024
Server
Cactus Club Cafe
05.2021 - Current
Bachelor of Arts - Psychology
Simon Fraser University