VENUS SHARMA
Toronto
Summary
Security-focused and diligent Guard offering 3+ Years of experience in protecting personnel and premises. Respond and act appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive, and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using a keen eye for detail.
Overview
3
3
years of professional experience
Work History
Union Station Security Specialist
The West Egg Security Services
05.2022 - Current
- Monitoring and patrolling assigned areas, which includes responding to emergency, security, and law enforcement calls.
- Maintaining a record/log of daily activities, unusual or special occurrences, and issuance of equipment.
- Deescalating situations and controlling until backup arrives.
- Arresting criminal suspects and handing them over to the Peace Officers.
- Recognizing, investigating, and acting on possible breaches of security, fire, and safety hazards, prohibited entry, theft, and malfunction or interruption of utilities.
- Assisting the public with certain inquiries and performing patrol tours in designated areas.
- Escorting government authorities like police, fire, ambulance, etc. to the emergency locations.
- Screening unauthorized personnel and physically removing the subjects found trespassing, engaging in criminal acts, or breaching the policies.
- Conducting investigations of several complaints, preparing incident reports, and follow-up with complainants.
- Performing duties such as open-up and lock-down procedures, bomb threat searches, and security/life safety equipment inspections and testing.
Security Operations Centre Operator
The West Egg Security Services
09.2023 - 11.2023
- Responded to alarms and emergencies promptly.
- Worked in fast-paced and high-risk environments while maintaining premises standards.
- Coordinated with outside agencies such as law enforcement when necessary.
- Enhanced overall facility safety by conducting regular audits of security equipment and systems.
- Monitored surveillance systems to quickly respond to potential breaches or incidents, maintaining a secure environment at all times.
- Maintained detailed records of all security-related events, providing valuable data for future risk assessments.
Community Safety Ambassador
The West Egg Security Services
09.2021 - 05.2022
- Assisted Employees with completing COVID-19 screening forms and questionnaires.
- Ensured compliance with local, state, and federal health regulations.
- Monitored patient flow within the facility while enforcing social distancing rules.
- Communicated professionally to explain COVID-19 screening procedures to staff members and visitors.
- Improved workplace safety by conducting regular inspections and identifying potential hazards.
Security Guard
ASP Security Services
10.2020 - 09.2021
- Maintained accurate records of daily activities in a detailed security logbook for review by supervisors.
- Ensured the safety of employees by providing proper PPE during the COVID-19 pandemic.
- Ensured a professional appearance by adhering to uniform standards and maintaining a clean work area at the front desk.
- Managed access control systems effectively, granting or denying entry based on established protocols.
- Provided exceptional customer service to visitors, answering inquiries, and directing them to appropriate personnel or departments as needed.
Education
General Business -
George Brown College
04.2021
Skills
- Emergency Response
- Customer Service
- Use of Force Certification
- Attentive and Observant
- CPR Certified and First Aid Trained
- Deescalation techniques
- Overdose prevention
Timeline
Security Operations Centre Operator
The West Egg Security Services
09.2023 - 11.2023
Union Station Security Specialist
The West Egg Security Services
05.2022 - Current
Community Safety Ambassador
The West Egg Security Services
09.2021 - 05.2022
Security Guard
ASP Security Services
10.2020 - 09.2021
General Business -
George Brown College
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