Venura Silva
Vancouver,Canada
Summary
Versatile administrative professional with a strong background in operations, administration, and customer service. Proven 3-year track record in administration, team management, strategic decision-making, and operational efficiency. Proficient in Amadeus Altea, Red Prairie WMS, HRIS, and Microsoft Office. Seeking a challenging role to apply strategic decision-making and team management skills for organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Clerk - Returns Department
The Brick Distribution Centre
12.2022 - Current
- Enter data into Red Prairie warehouse management system and update customer contacts with information to keep records current.
- Proactively manage inventory and facilitate returns as Return To Vendor Clerk, demonstrating strong attention to detail and organizational skills.
- Safeguard sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Manage diverse responsibilities including inventory control, vendor liaison, and facilities maintenance.
- Input data and processed system change to generate accurate reports.
- Maintain accurate records and reconciled invoices for various departmental activities, demonstrating financial acumen and attention to detail.
- Manage diverse portfolio of vendors, ensuring timely delivery of products and services to clients.
- Built and maintained strong relationships with wholesalers.
- Interact with vendors by phone, email, or in-person to provide information.
Warehouse Assistant
The Brick Distribution Centre
07.2022 - 11.2022
- Loaded and unloaded delivery trucks promptly for further distribution.
- Utilized forklift, Power cart, or pallet truck to load, unload, transport, and store goods.
- Allocated and sorted Polythene, Styrofoam, and Cardboard boxes for recycling purposes.
- Maintained safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Administrative Assistant - Ramp Department
Sri Lankan Airlines
01.2020 - 07.2022
- Answered multi-line phone systems, routing calls, delivering messages to staff, and greeting visitors.
- Maintained personal files of employees at ramp department.
- Collaborated with HR regarding recruiting, training, and promoting at ramp department.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Responded to all general line calls to Ramp department and directed them to relevant personnel.
- Took accurate minutes at department meetings.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Provided security clearance and uniforms for newly recruited staff.
- Coordinate with instructors to conduct training programs such as load planning, dangerous goods, and aircraft safety maneuvers.
- Managed filing system, entered data, and completed other clerical tasks.
Ramp Coordinator
Sri Lankan Airlines
06.2017 - 12.2019
- Oversaw process of loading and unload baggage and cargo into aircraft while managing all safety procedures and time.
- Observed safe ground-handling procedures and maintenance of ground service equipment, including performance of equipment checks.
- Supported management in implementation of new initiatives aimed at improving overall ramp operations effectiveness.
- Enhanced operational efficiency by implementing and maintaining ramp safety procedures.
- Constantly communicated with flight crew personnel and other ground personnel.
- Positioned passenger loading stairs and operated aircraft cargo doors.
Education
MBA - Business Administration
University Canada West
Vancouver, BC02.2024
Bachelor of Arts - Business Administration
London Metropolitan University
London, UK10.2019
Higher National Diploma - Business Management
Esoft Metro Campus
Colombo, Sri Lanka08.2017
Chartered Institute of Management Accountants - Accounting And Finance - Foundation Level
Imperial College of Business Studies
Kandy, Sri Lanka09.2016
Skills
- Clerical Support
- Maintaining confidentiality
- Verbal and written communication
- Database entry
- Fast self-learning ability
- Creative and critical thinking with analytical skills
- Expertise in Red Prairie Warehouse management and Filing systems
- Documentation and Record keeping
- Expertise in ERP Systems Amadeus Altea, Microsoft Navision, SAP, Acumatica, and Microsoft Office
- Team player who loves to collaborate and grow with team
- Database Administration
- Spreadsheets Management
- Document Management
- Information Security
- Typing Speed
- Expertise in Microsoft Office
- Document Review and Document Editing
- Inventory Assessment
- Creative Thinking
- Business Documentation
- Leadership and Critical Thinking
- Decision Making and Problem Solving
- Data Recording
- Bookkeeping
- Solid knowledge and experience with Aviation, Administration, Operations, and Logistics
Certification
Class 5 driver's license
The brick forklift operator's license
Foundation in Ramp Coordination, 2017
Sri Lankan Aviation College - Katunayake, Sri Lanka
Timeline
Administrative Clerk - Returns Department
The Brick Distribution Centre
12.2022 - Current
Warehouse Assistant
The Brick Distribution Centre
07.2022 - 11.2022
Administrative Assistant - Ramp Department
Sri Lankan Airlines
01.2020 - 07.2022
Ramp Coordinator
Sri Lankan Airlines
06.2017 - 12.2019
MBA - Business Administration
University Canada West
Bachelor of Arts - Business Administration
London Metropolitan University
Higher National Diploma - Business Management
Esoft Metro Campus
Chartered Institute of Management Accountants - Accounting And Finance - Foundation Level
Imperial College of Business Studies
Class 5 driver's license
The brick forklift operator's license
Foundation in Ramp Coordination, 2017
Sri Lankan Aviation College - Katunayake, Sri Lanka
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