Venkat Kumar Chennu
Halifax,NS
Summary
Server experience at Dalhousie University demonstrates my ability to utilize analytical methods within team environments and build results through dynamic work approaches. Technology integration at Rogers Centre, along with customer service improvements, were enhanced through the application of extensive product knowledge. The ability to deliver complex material across diverse situations together with quick adaptability to emerging challenges.
Overview
2
2
years of professional experience
Work History
Teaching Assistant
Dalhousie University
09.2024 - 12.2024
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students and provided them with helpful feedback on their assignments and tests.
- Walked in foot-steps of a professor and gained hands-on experience of teaching.
- Tutored struggling students individually and in small groups to strengthen learning concepts.
- Managed classroom technology, which has enabled the integration of digital resources into teaching.
- Conducted small group discussions to improve students' critical thinking and problem-solving skills.
Technical and Customer Assistance
Rogers Centre
04.2023 - 09.2024
- In-depth product knowledge helped me to assist clients in selecting their best products or services.
- Took proactive steps to identify problems and preventive measures that can be implemented to maintain customer satisfaction and smooth functionality.
- Getting emerged with the latest trends in networks and services led to improved skills.
- Increased efficiency and performance by guiding team member productivity and giving suggestions.
Education
Bachelors of Computer Science - Computer Science
Dalhousie University
Halifax, NS05-2028
High School - MPC - Stream
Dr.KKR Happy Valley High School
Vijayawada, Andhra Pradesh India03-2023
Skills
- Conducted thorough Research and Evaluation of educational tools (software, and services), assessing their usability, effectiveness, and scalability to recommend improvements and optimize performance
- Team Collaboration: Successfully collaborated with diverse teams, including research on Educational tools and working with the technical and teaching teams
- Analytical Thinking: Collected, analyzed, and presented data to support decision-making processes in software projects and customer service improvements
- Communication: Skilled in conveying technical information to both technical and non-technical audiences, improved through team projects and customer service roles
- Adaptability: Thrived in dynamic environments such as team-based challenges, managing multiple tasks while meeting deadlines
Timeline
Teaching Assistant
Dalhousie University
09.2024 - 12.2024
Technical and Customer Assistance
Rogers Centre
04.2023 - 09.2024
Bachelors of Computer Science - Computer Science
Dalhousie University
High School - MPC - Stream
Dr.KKR Happy Valley High School
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