Conduct new agents on-boarding within one (1) week from Accreditation Training
Conduct monthly meetings with HBAs
Provide guidance to the subordinates with regards to transactions such as KYC compliance, client orientation and product knowledge, concerns of accounts and of the agents among others
Conduct refresher sessions with HBAs
Conduct monthly pipelining and conversion with HBAs
Educate the account on the terms and conditions of Maxicare programs and products
Ensure professional presentation of the Maxicare proposal during and after negotiation until account closing
Health Benefit Executive
MAXICARE HEALTHCARE CORPORATION
12.2020 - 10.2022
Monitors and ensures achievement of sales target thru the acquisition of new accounts and retention of existing portfolio
Analyzes and endorses proposal to Immediate Superiors based on an approved limit on rates from Actuarial
Analyzes and recommends pricing, benefits packages, etc
To Immediate Superior to ensure closure/renewal of account
Analyzes discuss and negotiates with Clients for closing and/or renewal of accounts
Reviews and escalates to Immediate Superior all pricing and benefits concerns for disposition
Collates data, analyzes, and prepares Client proposals based on pricing from Actuarial and Sales, updates presentation materials and correspondences, and endorses them to Immediate Superior all pricing and benefits concerns for disposition
Shift Supervisor
RUSTAN COFFEE CORPORATION - STARBUCKS COFFEE
01.2014 - 04.2020
Ensures baristas are at the right place, at the right time, doing the right work
Making sure that all items are available for customers
Checking all items for inventory and ordering
Monitors Daily sales to achieve monthly sales goal
Coach baristas to help them grow and to learn more
Mini Bar Attendant and Room Attendant
HALL MARK HOTEL - DUBAI UAE
06.2012 - 10.2013
Ensures that mini bars in hotel rooms are always stocked
Monitors inventory and organize the order of customer’s stay in hotel
Ensures that rooms are properly cleaned and attends to customer’s needs during their stay in the hotel
Education
Associate of Arts - Hotel and Restaurant Management
University of Cebu- Main Campus
SANCIANGKO ST. CEBU CITY, PHILIPPINES
06.2008 - 03.2010
High School Diploma -
OPRRA NIGHT HIGH SCHOOL
OPRRA KALUNASAN CEBU CITY PHILIPPINES
06.2003 - 03.2008
OPRRA Elementary School
OPRRA KALUNASAN CEBU CITY PHILIPPINES
06.1998 - 03.2003
Skills
Proficient in MS Office applications (Word, Excel, PowerPoint)
Proficient in Social Media applications
Internet research
Awards
Partner of the Quarter Q12017, Partner of the Quarter Q22017, Shift Supervisor of the Quarter Q22018, Shift Supervisor of the Quarter (STARBUCKS), 2ND Highest RB Performance for the month of September2021, Highest New Business Performance for the month of November2021, 3rd Highest RB Performance for the month of November2021, Highest Combined NB and RB Performance for the month of November2021 (MAXICARE)
Languages
English
Full Professional
Timeline
Agency Unit Manager
MAXICARE HEALTHCARE CORPORATION
10.2023 - Current
Health Benefit Executive
MAXICARE HEALTHCARE CORPORATION
12.2020 - 10.2022
Shift Supervisor
RUSTAN COFFEE CORPORATION - STARBUCKS COFFEE
01.2014 - 04.2020
Mini Bar Attendant and Room Attendant
HALL MARK HOTEL - DUBAI UAE
06.2012 - 10.2013
Associate of Arts - Hotel and Restaurant Management