Vedang Shah

• Processed customer transactions accurately and efficiently using the store's POS system.
• Greeted customers with a friendly and professional demeanor, creating a positive shopping experience.
• Handled cash, credit, and electronic payments while ensuring the security and confidentiality of sensitive information.
• Maintained a balanced cash drawer at the end of each shift, resolving discrepancies promptly and following store procedures.
• Assisted customers with product inquiries, locating items, and providing information on promotions and loyalty programs.
• Effectively handled customer complaints and concerns, resolving issues to the satisfaction of the customer and store management.
• Participated in regular training sessions to stay updated on product knowledge, company policies, and customer service best practices.
• Collaborated with the team to keep checkout area clean, organized, and well-stocked with necessary supplies.
• Actively promoted store credit cards and reward programs, contributing to increased customer loyalty and sales.
• Adhered to all cash handling and security protocols to prevent fraud and maintain the store's financial integrity.

Key Achievements:

• Achieved consistently high accuracy in cash handling, minimizing errors and discrepancies.
• Recognized by management for providing exceptional customer service and receiving positive customer feedback.
• Successfully upsold products and increased average transaction value by 15%, contributing to the store's revenue growth.