Vatsal Vyas
Windsor,Canada
Summary
Dedicated service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
DISPATCH COORDINATOR
TLS INC(Challenger Motor Freight )
Windsor, ON
10.2022 - 02.2023
- Monitor and update shipment statuses on the company's internal applications
- Scheduling loads for Canada as well as the USA, coordinating with drivers on the basis of their hours and service guidelines
- Organized paperwork and explained individual job parameters for each assignment
- Dispatching deliveries to clients and keeping track of them through load boards and fleet manager as well as updating them
- Preparing customs forms (ACE, ACI, FAST, PARS) for drivers on border connect
- Preparing maintenance check sheets for trucks and submitting them to the maintenance department
- Monitored driver locations on filed and solved discrepancies to keep the team on track.
ESPN+ Streaming Specialist
Sutherland Global
Windsor, ON
08.2021 - 10.2022
- Offered friendly and efficient service to customers, and handled challenging situations with ease.
- Proven ability to learn quickly and adapt to new situations
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Monitor and support newly hired staff in nesting.
- Spread knowledge of ESPN+ and available content on it.
- Creating a new consumer base and retaining the current one.
- Answered an average of 20 calls a day and had a resolution ratio above 95% throughout my time with the company.
Receiving Clerk, CSA
Loblaws
Windsor, ON
04.2020 - 08.2021
- Receiving and labeling goods on a daily basis by using manual MHE
- Supervise and coordinate the unloading of inbound shipments, and orderly stacking of products.
- Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
- Corporate and work with inventory and other departments.
- Helping customers to resolve issues with products while working as CSA and marketing newly introduced products.
- Informed customers about special promotions and provided detailed information for various products
Small Business Advisor
AU Small Finance bank
Ahmedabad , Gujrat
10.2018 - 11.2019
- Met with small business owners to discuss organizations, what each hoped to achieve, and what products and services would be offered.
- Make local framers aware of government benefits and plans
- Created data models to support decision-making processes
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Developed strong relationships with customers through high levels of customer service.
BUSINESS DEVELOPMENT INTERN
Swarnim Touch Solutions
Ahmedabad, Gujrat
04.2016 - 09.2016
- Identify the opportunities for business and generate a link to get business as well as, penetrated targeted accounts to generate sales from within the client base.
- Generated business from various industries such as entertainment, Sports Corporate, Logistics and service sectors.
- Reviewed client concerns and recommended appropriate changes to supervisors.
- Presenting reports at the end of the month and submitting them to the COO Reached 10 RGUs within a month.
Education
International Business Management And Logistics - Logistics And International Business Relations
St. Clair College of Applied Arts And Science
Windsor, Ontario 04.2021
Bachelor of Business Administration - Sales And Marketing
KSV University
Gandhinagar,Gujrat03.2018
Skills
- Excellent written and oral Communication
- Business Development and Planning
- Financial Operation
- Load Link, Microsoft PowerPoint, Excel, and Word
- Customer Service
- Relationship Management
- Problem-solving skills
- Time management skills
- Account and Territory Management
Timeline
DISPATCH COORDINATOR
TLS INC(Challenger Motor Freight )
10.2022 - 02.2023
ESPN+ Streaming Specialist
Sutherland Global
08.2021 - 10.2022
Receiving Clerk, CSA
Loblaws
04.2020 - 08.2021
Small Business Advisor
AU Small Finance bank
10.2018 - 11.2019
BUSINESS DEVELOPMENT INTERN
Swarnim Touch Solutions
04.2016 - 09.2016
International Business Management And Logistics - Logistics And International Business Relations
St. Clair College of Applied Arts And Science
Bachelor of Business Administration - Sales And Marketing
KSV University
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