Varun Sidhu
Bonnyville,Canada
Summary
Dynamic professional with a proven track record at 7-eleven enhancing customer satisfaction and streamlining operations. Expert in database management and customer service, demonstrated through meticulous records maintenance and effective communication. Skilled in Python and proficient in managing over 50 daily dispatch calls, showcasing exceptional organizational and technical abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
7-eleven
Bonnyville, Alberta
06.2024 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment
- Streamlined processes within store's operations by organizing merchandise layouts for easy access
- Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results
Dispatcher
Brown Boys Transport
Surrey, British Columbia
09.2022 - 05.2024
- Maintained updated and detailed records of calls in physical and electronic database
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards
- Directed dispatching, routing, and tracking of fleet vehicles
- Closely monitored dispatch board to triage and prioritize over 50 daily calls
Data Entry Operator
Pardeep Computers
Jalandhar, Punjab
05.2019 - 03.2020
- Completed data entry tasks with accuracy and efficiency
- Scanned documents and saved in database to keep records of essential organizational information
- Verified data files prior to entry to maintain high data accuracy
Education
Diploma - Computer Systems Technology
Vancouver Community College
Vancouver, BC08.2022
Certificate - Computer Programming
Embit Plus
Jalandhar, Punjab07.2020
High School Diploma -
Police DAV Public School
Jalandhar, Punjab03.2019
Skills
- Customer service and communication skills
- Records maintenance
- Computer programming
- Database management
- Network security and system administration
- Microsoft Office
- Python, SwiftUI, JavaScript
- Linux
- Android, iOS and Windows development
Certification
- Sell Safe
- Pro Serve
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Professional
Projects
- IOS APP: https://github.com/The-Boyyyss/ScamDetector
- JavaScript Project: https://github.com/Brocco-ly/Brocco.ly
Timeline
Sales Associate
7-eleven
06.2024 - Current
Dispatcher
Brown Boys Transport
09.2022 - 05.2024
Data Entry Operator
Pardeep Computers
05.2019 - 03.2020
Diploma - Computer Systems Technology
Vancouver Community College
Certificate - Computer Programming
Embit Plus
High School Diploma -
Police DAV Public School
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