Varnika
Edmonton
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
6
6
years of professional experience
Work History
Supervisor
Tim Hortons
02.2024 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Evaluated customer needs and feedback to drive product and service improvements.
Food Service Worker
Fraser Health Authority
05.2023 - 12.2023
- Utilized strong multitasking skills
- friendliness with Hospital saff and the visitors
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
Supervisor
Tim Hortons
07.2022 - 01.2024
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Created and managed project plans, timelines and budgets.
Customer Service Representative
Tim Hortons
05.2019 - 06.2021
- Maintained up-to-date knowledge of product and service changes.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Handled customer inquiries and suggestions courteously and professionally.
- Responded proactively and positively to rapid change.
Education
Associate Of Science - Biology
Capilano University
North Vancouver, BC09.2021
Skills
- Food Safety Certificate
- Serve safe certification
- Supervising Employees
- Processes and Procedures
- Department Organization
- Safe Work Methods
- Performance Tracking and Evaluations
- Leadership
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Employee motivation
- Process monitoring and improvement
Skills
- Staff Discipline
- Scheduling and Coordinating
- Communication
Languages
English
Full Professional
Timeline
Supervisor
Tim Hortons
02.2024 - Current
Food Service Worker
Fraser Health Authority
05.2023 - 12.2023
Supervisor
Tim Hortons
07.2022 - 01.2024
Customer Service Representative
Tim Hortons
05.2019 - 06.2021
Associate Of Science - Biology
Capilano University
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