Seeking full time position in Government job , to expand my knowledge and develop more skills. Have ability to handle situation in a calm manner. Able to meet targets with leader team personality
Overview
10
10
years of professional experience
Work History
Property Management Administrator
Del Property Management
06.2023 - Current
Streamlined property management processes for increased efficiency and cost savings.
Assisted in the acquisition process of new properties, conducting due diligence research, and preparing legal documents.
Maintained strong relationships with vendors, enabling prompt resolution of service issues.
Implemented effective marketing strategies to attract new tenants and improve occupancy rates.
Coordinated maintenance activities to ensure timely completion and minimal disruption to tenants.
Facilitated smooth move-in and move-out processes for tenants; ensured timely turnover of vacant units to minimize rental income loss.
Enhanced communication between tenants and management by implementing an online portal for submitting maintenance requests and rent payments.
Senior Administration Officer
Lawrentian Bank
06.2022 - 05.2023
Developed and maintained productive relationships with internal and external stakeholders to support increased business.
Use to hold all the information of GIC holders.
Provided continuous quality review and spearheaded procedures and processes for program improvement.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Site Supervisor Officer
Condor security inc
01.2018 - 05.2022
Patrols assigned areas on foot, checking for fires, vandalism, suspicious activity or persons or safety/fire hazards
Responds to calls, emails, and in-person resident concerns and issues according
Coordinates with property management, superintendent, contractors and cleaners
Answering incoming calls; taking messages and re-directing calls as required
Diary management and arranging appointments, booking meeting rooms and conference facilities
Managed work crews on construction of residential, commercial and industrial buildings.
Mitigated project downtime by effectively managing, scheduling and dispatching technicians for on-site repairs.
Web Developer Intern
Royal Employment Services Inc
05.2017 - 11.2017
Used HTML and CSS as it creates the architecture content of website and give it a facelift
Build web application with ASP.NET MVC/web forms, JavaScript, HTML and CSS
Created tables, indexes, stored procedures, triggers and views in Microsoft SQL server 2008.
Gathered, outlined and reviewed business requirements.
Assisted in developing and maintaining user-friendly websites.
Contributed to team drafts of documents and projects to aid web management.
Attended client and project meetings to identify and document user requirements.
Tested work to check functionality, identify bugs and correct issues.
Set up SQL queries and other database management responsibilities.
Technical Support
BPO
05.2015 - 10.2015
Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection over the internet
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and service
Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
Managed customer system updates, informing clients of installation progress stages.
Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
Informed senior leadership of product development issues discovered via technical support calls with customers.
Education
Diploma - Computer Software and Database Development
Lambton College of Toronto
01.2017
Masters - Computer Application
Punjab Agricultural University
01.2015
Bachelors - Computer Application
Dev Samaj College for Women’s (PU)
01.2012
Skills
SKILLS AND ABILITIES:
Possess good Customer Relationship Management skills
Excellent communication and interpersonal skills
Well known for writing skills, giving oral presentations and maintaining good networks
Good Problem Solving Skills
Front-End Skills: HTML, CSS
Database Development
Customer Support Needs Assessment
Organizational Skills
Teamwork and Collaboration
Accomplishments
Been part of NSS (National Service Scheme) in India for two years whose motto is ‘Not Me But You’ means providing selfless service to society
Learnt various qualities from NSS camps such as team work, team efforts, coordination, time management, how to cope up with stress during difficult times, going eco-friendly etc
OTHER ACTIVITIES:
Project Pau Bank Management System
Role- Handling of detailing of bills, balance sheets and reports handling
Languages used Html, PHP, JavaScript and JQuery
Project Objective-
To allow authorised user to use various functions and processed available in the system
Locate any a/c wanted by the user
Reduced clerical work as done most of the work done by computer
Project Benefits-
Access to privilege Banking Zone and Dedicated Relationship Manager
Daily Accounts Balance Alerts.
Languages
Hindi
Full Professional
English
Professional Working
Punjabi
Full Professional
Timeline
Property Management Administrator
Del Property Management
06.2023 - Current
Senior Administration Officer
Lawrentian Bank
06.2022 - 05.2023
Site Supervisor Officer
Condor security inc
01.2018 - 05.2022
Web Developer Intern
Royal Employment Services Inc
05.2017 - 11.2017
Technical Support
BPO
05.2015 - 10.2015
Masters - Computer Application
Punjab Agricultural University
Bachelors - Computer Application
Dev Samaj College for Women’s (PU)
Diploma - Computer Software and Database Development
Lambton College of Toronto
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Evelin IjazEvelin Ijaz
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