Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Varinder Kumar

Red Deer,AB

Summary

Professional driver offering several years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Driver

UBER
Red Deer, AB
11.2024 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Updated and maintained databases with current information.
  • Identified needs of customers promptly and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Driver

UBER
Calgary, AB
10.2022 - 10.2024
  • Established positive relationships with customers through courteous interactions.
  • Assisted customers with setting up mobile payment methods for rideshare services.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Continuously monitored traffic conditions in order to select optimal route for passenger destination.
  • Ensured customer safety by providing seat belts and adhering to traffic laws.
  • Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.

Customer Service Representative

BLS INTERNATIONAL
Calgary, AB
09.2021 - 05.2022
  • Resolved customer complaints promptly and efficiently.
  • Answered customer inquiries via phone, email, and chat.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Provided exceptional customer service to ensure customer satisfaction.

Warehouse Worker

Amazon INC
Calgary, AB
07.2019 - 07.2021
  • Troubleshoot and resolve problems that an associate encounters with inventory: including printing labels
  • Use excel to track problems.
  • Damage out products and adding expiration dates to products.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.

Digital Consultant

Asop Pvt Ltd
08.2017 - 02.2019
  • Manage our online inventory.
  • Develop campaigns to increase digital sales.
  • Optimize paid advertising campaigns using SEO and other tools & PPC
  • Help manage our online marketing presence, including on social media platforms.
  • Monitor changes in website traffic or increases in sales.

Digital Consultant

Olx India
06.2015 - 03.2017
  • Complete Competition Analysis cross domains for Rank Analysis and SEO recommendations.
  • Direct off-page optimization projects (e.g. link-building)
  • Research and analyses competitor advertising links.
  • Information Architecture (SEO/UX) - Keyword Alignment.
  • Complete Keyword, Audience and off page research.
  • Develop optimization strategies that increase the company's search engine results rankings
  • Research SEO keywords to use throughout the company's website and marketing materials
  • Set measurable goals that demonstrate improvement in marketing efforts
  • Monitor daily performance metrics to understand SEO strategy performance
  • Efficiently communicate with other marketing professionals to align goals
  • Collaborate with others within the marketing department to manage SEO strategy
  • Collaborated in cross functional teams to launch interactive promotions.

Education

BACHELOR - COMPUTER SCIENCE

CV RAMAN UNIVERSITY
INDIA
04-2012

Skills

  • Effective communication
  • Route planning
  • Time management
  • Customer service
  • Microsoft Word
  • Data management
  • Teamwork and collaboration
  • Computer skills
  • Customer engagement
  • Creative problem solving

Certification

  • Class 4 ( 0 demerit points )
  • CPR/FIRST AID

Timeline

Driver

UBER
11.2024 - Current

Driver

UBER
10.2022 - 10.2024

Customer Service Representative

BLS INTERNATIONAL
09.2021 - 05.2022

Warehouse Worker

Amazon INC
07.2019 - 07.2021

Digital Consultant

Asop Pvt Ltd
08.2017 - 02.2019

Digital Consultant

Olx India
06.2015 - 03.2017

BACHELOR - COMPUTER SCIENCE

CV RAMAN UNIVERSITY

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Varinder Kumar